Volume 9, Issue 4, April – 2024 International Journal of Innovative Science and Research Technology

ISSN No:-2456-2165 https://doi.org/10.38124/ijisrt/IJISRT24APR973

Studying the Situation and Proposing Some Basic

Solutions to Improve Psychological Harmony
Between Managerial Staff and Students of
Medical Universities in Hanoi Area
Nguyen Thanh Tinh1; Trinh Van Trung2; Tran The Giap3
Associate Proffesor, (P)hD1
Vietnam Military Medical University

Abstract:- The students who are being trained at II. RESEARCH SUBJECT AND METHODS
medical universities are the future medical staff. The
quality of these personnels depends largely on the A. Research Subjects
studying and training process at the university. Therein, The research subject is the level and sign of
the psychological harmony between managerial staff and psychological harmony between managerial staff and
students is a very important factor. It is the premise and medical students. The surveys investigating the current
prerequisite to lead to bonding, support, sympathy, and situation were conducted on 597 students, 54 managerial
understanding, ultimately resulting in improving the officers , at 4 medical universities in Hanoi city area, the
university’s training quality. This topic focuses on proposed solutions were practiced on 50 pairs of managerial
studying the current situation and thereby proposing staff and medical students at medical universities in Hanoi.
solutions to improve the level of psychological harmony
between managerial staff and medical students in Hanoi. B. Research Methods

Keywords:- Psychological Harmony , Managerial Staff,  Questionnaire Survey Method

Medical Students. The survey is a combination of questions related to the
level of psychological harmony between managerial staff
I. INTRODUCTION and medical students and factors affecting its harmony.
Using two questionnaires for two subjects, managerial staff
A. Set the Problem and Research Goals and medical students, including four sets of investigation
In the current context, higher education not only aims sheets, each includes 15 questions to evaluate the current
to train human resources to meet the country's socio- situation and factors affecting psychological harmony
economic development requirements but also focuses on between managerial staff and students of medical
fully developing capacity and moral assets for each universities in Hanoi.
individual. To do that requires the incorporation of many
factors. In Hanoi's medical universities, psychological The scores determining the level and sign of
harmony between managerial staff and medical students is psychological harmony is the average of all 15 questions in
the most important factor. Because only by truly the question sets. To determine the scale, we rely on the
acknowledging the position and role of psychological normal distribution to calculate the average score and divide
harmony between managerial staff and medical students, it into 5 levels as follows: Low (1 - 2.09), Below average
building a positive reciprocal relationship between (2.1 - 2.74), Average (2.75 - 3.05), Above average (3.06 -
managerial staff and medical students can you promote the 3.7), High (3.71 - 5).
strength of the factors, ensuring the most effective education
and training process in medical universities in Hanoi.  In-depth Interview Method
Complementing the written investigation method,
The study was conducted to interpret the theoretical making use of signs and aspects of the psychological
and practical basis of psychological harmony between harmony between managerial staff and medical students.
managerial staff and students of medical universities in the Unlike questionnaires, which are mostly fixed questions
Hanoi area. On that basis, we propose some fundamental that cannot be answered subjectively, in-depth interviews
solutions to improve the harmonious level of this ask open questions, in various situations so the managerial
psychological relationship in the coming time. staff and medical students can respond directly or retrace
their thoughts. This helps us have a more detailed and
overall view of the state of psychological harmony between
managerial staff and students at medical universities in
Hanoi.

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Volume 9, Issue 4, April – 2024 International Journal of Innovative Science and Research Technology
ISSN No:-2456-2165 https://doi.org/10.38124/ijisrt/IJISRT24APR973

 Experimental Methods level of psychological harmony between managerial staff

After collecting survey results, we propose solutions to and students of medical universities in the Hanoi area.
improve psychological harmony between managerial staff
and medical students and use practical methods to gather the A. Current Status and Influential Factors of the Level of
necessary data to compare, contrast, and evaluate the Psychological Harmony between Managers and Students
effectiveness of the research. Among the pairs of managerial of Medical Universities in the Hanoi Area
officers and students with low and below average levels of
psychological harmony, we selected 50 pairs of managers  Mutual Understanding in Psychological Harmony
and medical students for the experiment. between Managers and Students of Medical Universities
in the Hanoi Area
III. RESULT The results of the survey on mutual understanding after
collecting data from 597 students and 54 managerial officers
Results of researching the current status, influential at medical universities in the Hanoi area are as follows:
factors and proposing some basic solutions to improve the

Table 1: The Level of Mutual Understanding in Psychological Harmony between Managerial Staff and Student
Managerial Staff Understand Students Student Understand Managerial Staff
No.
Av. Level(%) Av. Level(%)
Aspect
Point SD 1 2 3 4 5 Po#int SD 1 2 3 4 5
1 Ability 3.15 0.78 4.5 30.2 30.8 23.1 14.1 2.81 0.71 11.2 27.8 36.3 21.8 3.8
2 Character 2.8 0.54 6.8 29.1 46.8 17.3 1.8 2.89 0.72 0 36.2 45.1 15.1 4.3
3 Temperament 2.83 0.74 11.2 26.8 38.1 21.2 4.9 2.85 0.89 9.7 28.3 37.5 20.8 4.9
4 Inclination 3.18 0.8 1.8 22.5 48.2 16.3 13.1 2.79 0.69 10.9 31.9 32.1 22.9 3.5
Overall Av. 2.99 0.72 6.08 27.2 40.9 19.5 8.47 2.86 0.75 7.95 31.1 37.7 20.1 4.1

Table 1 shows the mutual understanding in between managerial staff and medical students. The reason
psychological harmony between managerial staff and for the average level of mutual understanding is due to both
students is mainly at an average level. Especially how sides. On one hand, in the process of student management,
students understand managerial staff because the Av. point managerial staff have not really helped the students
and level % indicated so. And the Overall Av. indicate that understand and shared about the difficulties that managerial
the Av. point of managerial staff understanding students and staff have to endure. managerial staff also have not yet
students understanding managerial staff are all at around 2.9 really respected and try to understand the thoughts and
points. On the other hand, the level of managerial staff aspirations of students during the process. On the other
understands medical students and medical students hand, students do not really respect, sympathize and share
understand managerial staff mostly evaluated from low to with managerial staff during the learning process. Clearly
average. It can be interpreted that, in medical universities , this is an obstacle to the psychological harmony between
mutual understanding between managerial staff and medical managerial officers and students of medical universities in
students is still limited and only at an average level. This the Hanoi area.
will be an obstacle that affects the psychological harmony

 Mutual Sympathy in Psychological Harmony between Managers and Students of Medical Universities in the Hanoi Area
The results of the survey on the level of mutual empathy assessed by managerial staff and students of medical universities in
the Hanoi area:

Table 2: Mutual Sympathy in Psychological Harmony Between Mangarial Staff and Medical Students
According to the assessment of managerial staff According to assessment of medical students
Av. Level(%) Av. Level(%)
No Aspect
point SD 1 2 3 4 5 point SD 1 2 3 4 5
1 Unite 2.64 0.69 7.8 45.4 27.4 15.9 3.8 2.62 0.79 14.9 32.6 31.7 18.8 2.6
2 Acceptance 2.76 0.74 10.9 23.3 51 .2 11.2 4.1 2.68 0.83 12.7 31.5 36.9 14.5 4.7
3 Respect 2.78 0.66 0.9 48 .2 27.8 18.8 4.8 2.73 0.69 17.8 20.6 37.8 18.3 5.8
4 Sympathy 2.68 0.74 10.4 26.8 47.9 14.8 0.9 2.66 0.75 13.2 25.8 43.9 17.8 0
Average 2.71 0.71 7.5 35.9 38.6 15.2 3.4 2.67 0.76 14.6 27.6 37.6 17.3 3.27

The results show a sign in Respect indicating that both lowest Average, 2.64 (managerial staff) and 2.62 (medical
the managerial staff and medical students assessment have students). Last two aspect all have differences among
the highest Average, managerial staff assessment has 2.78 managerial staff and medical students but Acceptance and
and medical students assessment has 2.73; Unite has the Sympathy Average indicate that there are not much of a

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Volume 9, Issue 4, April – 2024 International Journal of Innovative Science and Research Technology
ISSN No:-2456-2165 https://doi.org/10.38124/ijisrt/IJISRT24APR973

difference in both aspect, managerial staff has 2.68 in staff and medical students is a stimulant to make medical
Sympathy and 2,76 in Acceptance, medical students has 2,66 students grow closer towards managerial staff, and being
in Sympathy and 2.68 in Acceptance. Sympathy of both friendly with managers makes students feel more comfortable
managerial staff and medical students are below average, when interacting with managers, the gap between superiors
reflecting the current state of the loose relationship between and subordinates will be narrowed down. In student
managerial staff and medical students. Although managerial management, when managerial staff and students are unable
staff have higher Sympathy than medical students, they are to find a common voice, and can't sympathize with each
still just below average. Specifically, the Average managerial other, leading to less communication, making it more difficult
officers is 2.71 and medical students is 2.67. Therefore, to gain psychological harmony between managerial staff and
Sympathy in psychological harmony between managerial students of medical universities in the Hanoi area .

 Cooperate in Psychological Harmony Between Managerial Staff and Students at Medical Universities in the Hanoi Area
The current status of the level of cooperation as assessed by managerial staff and students of medical universities in the Hanoi
area is shown by the following table:

Table 3: The Cooperate in Psychological Harmony Between Managerial Staff and Medical Students
According to the assessment of managerial staff According to student's assessment
Av. Level(%) Av. Level(%)
No. Activities
point SD 1 2 3 4 5 point SD 1 2 3 4 5
1 Daily 2.79 0.67 10.3 28.3 37.4 20.8 4.2 2.83 0.84 6.5 40.6 24.9 9.21 6.4
2 Training 2.69 0.74 2.2 56.3 18.9 18.3 5 .1 2.36 0.78 11.6 56.4 18.8 13.6 0
3 Learning 2.58 0.75 15.6 26.9 43 .1 14.9 0 2.49 0.79 18.3 26.8 42.9 11.9 0
4 Extracurricular 2.82 0.68 1.52 36.2 45 .2 14.8 2.9 2.86 0.85 0.8 36.6 43.4 14.9 4.9
Average 2.72 0.71 7.4 36.9 36 .1 17.2 3.05 2.63 0.81 9.3 40.1 32.5 15.6 2.82

Table 3 indicates that the average score of Cooperate rigid and mandatory nature, the formation of relationships
in students is 2.63 and in managerial staff is 2.72. Both between managerial staff and students do not receive
managerial staff and medical students cooperate well in adequate psychological attention. The reason for the greater
Daily and Extracurricular activities and cooperate poorly in cooperation lies in the Extracurricular and Daily activities
Training and Learning. After investigation, we found that because these two activities themselves have a pleasant
the difference is affected by many factors combined. First of nature, developing initiative in each individual without any
all, it is necessary to acknowledge that each activity has a set up or arrangement. These activities take place in a very
different nature therefore the level of cooperation is comfortable, joyful, harmony environment and each
different, so the level of coordination between managerial individual feels satisfied cooperating with each other in
staff and medical students is also different. Training these activities. At the same time it is also these activities
activities and Learning activities are activities that have that attract many medical students.

 The Factors that Influence the Level of Psychological Harmony between Managerial Staff and Students at Medical
Universities in the Hanoi Area
Through the survey of factors that affecting the level of psychological harmony between managerial staff and students of
medical universities in the Hanoi area present the following results:

Table 4: Level of Influence of Factor

Level degree
No. Factors Av. Point Rank
1 Psycho-social environment in the class. 3.45 1
Nature of learning, training, and scientific research activities among students of medical
2 university. 2.98 2
3 Managerial staff’s manage methods. 2.51 3

Table 4. indicates that the Psycho-social environment medical students are very diverse, which can affect the
in the class , Nature of learning, training, and scientific mutual understanding, sympathy and cooperation. High
research activities among students of medical university, influence factors have connections with the Psycho-social
Managerial staff’s manage method can all affect the environment in the class, others factors are not the major
psychological harmony between managerial staff and ones. The general situation is that the influencing factors
medical students. The impact of factors affecting can be have not been exploited to have a positive impact on
evaluated as follows: factors affecting the level of increasing the psychological harmony between the
psychological harmony between managerial staff and managerial staff and medical students. In the factors that

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Volume 9, Issue 4, April – 2024 International Journal of Innovative Science and Research Technology
ISSN No:-2456-2165 https://doi.org/10.38124/ijisrt/IJISRT24APR973

influence the psychological harmony between managerial psychological harmony. Therefore, divisions and
staff and medical students there are factors that can change agencies need to proactively organize fun and
the factors that belong to the more macro environment that entertainment activities during holidays and breaks, such
is more difficult to change. as: intimate get together, performing art, sports
competitions, picnics, experience that create a safe and
B. Some Solutions to Improve the Level of Psychological useful environment for managerial staff and students.
Harmony between Managerial Staff and Students of  Solution 3: Regularly organize conferences and
Medical Universities in Hanoi Area and Experimental activities at school and class levels to grasp the learning
Results and work situation of staff and students. This is an
important solution to evaluate the actual status of all
 Some Solutions to Improve the Level of Psychological aspects of the learning and working process of
Harmony between Managers and Staff Students at managerial staff and medical students to promptly
Medical Universities in the Hanoi Area experiential learning, enhance strengths, overcome
Based on the results and problems obtained when problems, shortcomings and propose measures to solve
studying the current status, we propose a number of the problem. To implement the above solution, every
solutions to improve the level of psychological harmony managerial officer needs to regularly organize
between managerial staff and students of medical conferences to conduct all aspects of the work, study,
universities in Hanoi: and training process of managers and students on
weekly, monthly basis, every quarter and half a year.
 Solution 1: Enhance the understanding of psychological  Solution 4: Organize training programs for staff on how
harmony, the role and criticality of psychological to organize collective activities. This is an important
harmony between managerial staff and military medical solution to help managerial staff create a positive
students of Vietnam military medical University. This is environment in the division for students. Every
a solution that plays a fundamental and central role, managerial officer in the Vietnam military medical
promoting the initiative of managerial staff and students University needs to : organize training programs on how
in resolving conflicts in the relationship. Raising to organize collective activities; select capable
awareness and responsibility of each individual needs to individuals to exchange and learn from military divisions
be done continuously and regularly throughout the and other facilities, becoming future seeds that spread
learning and working process. To make this solution inside the University. At the same time, managerial staff
possible, it is important to promote the critical of need to promote initiative and research more to improve
psychological harmony between managerial staff and their skill in organizing collective activities.
students of medical universities in Hanoi through
different means of communication.  Experimental Results of the Solution
 Solution 2: Organize a variety of joint activities, After testing the solutions on 50 pairs of managers and
compelling managerial staff and medical students to medical students with low and below average levels of
participate . This solution is practical and important to psychological harmony, the adjustment to the level of
create intimacy and narrow the gap between managerial psychological harmony between managerial staff and
staff and students through team building activities. By medical students are shown in the table and chart below:
interacting with each other, we can improve the level of

Table 5: The Variation of Psychological Harmony Level Before and After the Test
Before test After the first test After the second test
Av.point 2.03 2.25 2.83
SD. 0.78 0.75 0.73
Low (%) 18.23 12 .3 4.78
Below average (%) 81.77 76.52 63.16
Average (%) 0 11 .18 21.34
Above average (%) 0 0 10 .72
High(%) 0 0 0

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Volume 9, Issue 4, April – 2024 International Journal of Innovative Science and Research Technology
ISSN No:-2456-2165 https://doi.org/10.38124/ijisrt/IJISRT24APR973

medical students, we perceive that improving the level of

psychological harmony is not only an urgent requirement
but also an important factor to ensure a straightforward
learning process and making the collective more unanimous.
The study has proposed solutions to improve the level of
psychological harmony between managerial staff and
medical students , including the positive participation of the
Board of Directors, departments, faculties , subject staff ,
managerial staff and medical students. This is an important
basis for building an interesting and positive learning
environment, encouraging the comprehensive development
of medical students at medical universities in the Hanoi
area.
Fig 1: Level of Psychologica Harmony between Managerial
REFERENCES
Staff and Medical Students before and after Experiment
[1]. Bandura (1985), A Model of causality print social.
Table 5 indicates the level of psychological harmony social learning. learning Theory , Print. M. Mahoney
between managerial staff and medical students increases
and A. Freedman. NY
after each test. [2]. Bandura (1997), Social Learning Theory , Prentice
Hall.
Firstly, the Av. of psychological harmony level [3]. Bowby. J (1980), Attachment and loss. loss (3rd ed) ,
between medical managerial staff and medical students
New York: Basic books. books.
increases after each fest. Av. level of psychological [4]. Chandrika G (1933 ), Advaita Siddhi , Vol 3.
harmony between managerial staff and medical students [5]. Cooley. CH (1902), Human Nature end the Social
increases from 2.03 before test up to 2.25 after testing for Structure . New York.
the first time , and goes up 2.83 after testing for the second
[6]. Corsini RS (1999), The dictionary of Psychology ,
time.
Brunner Mazel, Taylor and Francis Group.
Secondly, the proportion of psychological harmony in
Low level between managerial staff and medical students
decreased after each test. The proportion of psychological
harmony in Low level between managerial staff and medical
students decreased from 18.23% down to 12.30% after
testing the first time, and decrease to 4.78% after testing the
second time. In the opposite, the proportion of psychological
harmony in Average level and Above Average both
increases. Before the test we only have two level of
psychological harmony that is Low and Below Average.
After testing the first time we have 11,18% pairs of
managerial staff and medical students change inte Average
level. After testing the second time we obtain 21,34% in
Average (%) and 10,72% in Above Avenge (%). T- test fo
the first and second time bring out the result is 0.76 and 0.83
with α=0.03, showing there have change between each test.
Therefore, by doing the test, the level of psychological
harmony between managerial staff and medical students has
increased. This confirms the effectiveness of the test we
used to bring about stable outcome.

IV. CONCLUSION

Research on the level of psychological harmony

between managerial staff and students of medical
universities in Hanoi area has emphasized the harmonious
resolution of the relationship between managerial staff and
medical students is one of the crutial factors affecting the
learning and training results of medical students. From the
analysis of the current Status of the level and influential
factors of the relationship between managerial staff and

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