Privacy Policy

Updated on: January 5th 2019


This Privacy Policy (referred to as “Policy”) describes the ways we collect, store, use, and manage the information, including personal information, that you provide or we collect in connection with our website games provided on a mobile platform such as Android and iOS (referred to collectively as “Services”).

Please note that the scope of this Policy is limited to information collected or received by Quad Forge through your use of the Services. Quad Forge is not responsible for the actions of third parties (people or companies), the content of their sites and applications, the use of information you provide to them, or any products or services they may offer. Any link to those sites and applications does not constitute our sponsorship of, or affiliation with, those third parties.

By downloading, accessing and/or playing our games, or interacting with our website or other Services, you agree to the use of your information in accordance with this Policy. If you have any concerns about providing information to us or it being used as described in this Policy you should not use our Services.

Since our business is evolving, this document may change from time to time. We invite you to come back to this page every now and then to make sure you are familiar with the latest version. Any new policy will be effective from the date it is published by us.

INFORMATION COLLECTED

We collect information when you play our games and interact with our website. In general, the information we collect about you relates to the type of device you are using and how you play our games (such as levels completed, types of boosters used, resources collected and purchases made) and may include information which you allow us to access when you connect to your social network accounts through our games or Services. We may also collect information from advertising platforms and partners and other third parties such as information about purchases and interests.

In more detail, depending on which of our Services you interact with we may collect and process the following types of information:

  • IP address;
  • Country code;
  • Advertising IDs;
  • Language;
  • Time zone;
  • Session start and stop time,
  • Technical device information (e.g. device model, name, operating system name and version, CPU information, storage size, screen size, firmware, software etc.)
  • Details about how you use and interact with our games and other Services (for example, information about how and when you play our games or visit our website, what kind of purchase you made, how many times you attempted a level, how many resources you collected, which booster you bought with collected resources, what score did you get when completing a level etc.);
  • Information we collect via cookies and other similar technologies, as explained further below.

Although some of this information (such as Advertising ID, IP address) may uniquely identify your device, this information does not identify you personally. Some legislation (such as US) may treat information that uniquely identifies your device as personal information.

Our primary goal in collecting and using information is to improve our Services, to personalize the content of the app, to store your progress and to display contextual advertisements.

We will not share this information with any third party without your permission.

ADVERTISING PARTNERS

We may feature advertising within our Services. Fur this purpose we may use various third party advertising partners, including ad exchanges, ad networks and ad servers.

Our advertising partners may collect information about you when you use our services or the services of others. This Policy does not apply to the collection of your information by our advertising partners.

ANALYTICS

We use website and mobile analytics software such as Google Analytics, Google Firebase and Crashlytics to allow us to better understand the functionality of our applications on your device and track possible app crashes. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personal information you submit within the mobile application.

COOKIES AND TRACKING TECHNOLOGIES

We and our advertising partners or analytics service providers use technologies such as cookies to identify a user’s computer or a device and to “remember” specifics about your visit, such as:

  • Which advertisements are shown;
  • Length of time an advertisement is visible and the size of the advertisement;
  • Advertisement response, including clicks on ads;
  • Application usage information, including in-game location;
  • Website usage information;
  • Characteristics obtained by your use, such as data about pages of our website or applications that were viewed during your visit, any actions or movements within the website or applications, date and time, length of visits to certain pages, page interaction information (such as clicks etc.) etc.

Since the third party advertising companies associate your computer/device with a number commonly referred to as Advertising ID, they will be able to recognize your computer/device each time they send you an advertisement. These advertisers may use information about your visits to our Services and third party sites and applications in order to measure advertisement performance and to provide advertisements about goods and services of interest to you. This Policy does not apply to, and we are not responsible for the data collection practices of these third party advertisers, and we encourage you to check their privacy policies to learn more about their use of cookies and other technology.

You can choose to prevent your device’s ad identifier being used for interest based advertising, or you can reset your device’s ad identifier, by changing the settings of your device. Settings vary from device to device but you will usually find the ad identifier settings under “privacy” or “ads” in your device’s settings.

You can disable cookies through your web or phone browser settings.

If you live in the USA, Europe or Canada, you can also opt-out from the collection of your information by some or all of our advertising partners who participate in the Digital Advertising Alliance by visiting http://www.aboutads.info/choices/ (for US users), http://www.youronlinechoices.com/ (for European users) or http://youradchoices.ca/choices (for Canadian users). You can also click on the AdChoices logo within an advertisement (where available).

Please note that adjusting your preferences as described in this section does not mean you will no longer receive adverts, it only means the adverts you do see will be less relevant to your interests.

DISCLOSURE OF YOUR INFORMATION

Quad Forge does not share your personal information except as approved by you or as described below:

  • where we have your consent to do so (including as set out in this Policy);
  • as reasonably necessary in order to provide the Services to you (for example, by providing your personal information to suppliers we may use to fulfil the Services or to communicate with you);
  • where your data is on an anonymous and aggregated basis, meaning you could not be personally identified from it;
  • to comply with a subpoena, or when we believe that release is appropriate to comply with the law; investigate fraud, respond to a government request, enforce or apply our rights; or protect the rights, property, or safety of us or our users, or others. This includes exchanging information with other companies and organizations for fraud protection.
  • in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business to another company. ?You will be notified via notice on our site of any change in ownership or users of your personal information.

SECURITY

All the information collected during the use of our Services is stored on servers that are not under our control (e.g. Google Firebase). We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

DATA RETENTION

We will keep your information for as long as we consider necessary for the purposes described above, or as long as the law allows. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us via contact form on this website. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

POLICY REGARDING CHILDREN

We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to use our Service. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal information. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 13, please contact us via contact form on this website.

CONTACT

If you have any questions about this Policy, please contact us via email.