Why No support of HDR in netflix for S20FE 5G

[dheerparikh183]

This is really disappointing for customers that we are not getting HDR playback in netflix.Just resolve this issue samsung

[Lekshmanan]

Send Feedback

[dheerparikh183]

From where ?

[RohanGhag]

Error Section in Members App

[Anonymous]

This is app specific. Ask Netflix. Netflix needs to enable it from their side like youtube and amazon have done.

[BearXXV]

Amazon Prime Video does not play HDR on Samsung S20 FE in my experience.

[SpaceTime]

Somewhere I read that Netflix doesn't support HDR because max brightness of this device is less than 1000 nits (It is 800 I guess)..

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.  

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards, 
Samsung Customer Support

[BearXXV]

Netflix has certified Samsung S20 FE for HDR. Should get it soon

[kausikbhandari]

We are taking about S20 FE 5G (Snapdragon processor version) here.