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Learn to pronounce a·gen·cy

/ˈājənsē/
noun
  1. a business or organization established to provide a particular service, typically one that involves organizing transactions between two other parties.
    "an advertising agency"
    synonyms: business, organization, company, firm, office, bureau, concern, service, branch, representative
  2. action or intervention, especially such as to produce a particular effect.
    "canals carved by the agency of running water"
    synonyms: action, activity, effect, influence, force, power, work, means, vehicle, medium, instrument, mechanism, route, channel, mode, technique, expedient, intervention, intercession, involvement, mediation, arbitration, interposing, instrumentality, good offices, auspices, aegis
  3. the office or function of an agent.
    "a contract of agency"

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