Please share your position statement

This short 5 minute survey is designed to gather your position statement regarding the "service systems engineering in the human-centered AI era" upcoming National Academy of Engineering event on Monday October 17, 2022.

Context

Human-center, data-intensive service systems from healthcare to retail and across all industry sectors are increasingly being infused with advancing artificial intelligence (AI) capabilities.

"Service systems are dynamic configurations of people, technologies, organisations and shared information that create and deliver value to customers, providers and other stakeholders. They form a growing proportion of the world economy and are becoming central to the way businesses, governments, families and individuals work. Innovation, a term applied almost exclusively to technologies in the past, is increasingly used in relation to service systems..."

The above quoted context statement is from this report.  For an example of existing system engineering handbook, see NASA's online here. This short survey to gather position statements: https://tinyurl.com/service-systems



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Existing degree programs (e.g., systems engineering, etc.) should be improved to ensure that graduates can continue to innovate safe, ethical, sustainable service systems in the AI era. 
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From the perspective of your primary undergraduate discipline, what characteristics of human-centered, data-intensive service systems in the coming decade are graduates best prepared to address?
From the perspective of your primary undergraduate discipline, what characteristics of human-centered, data-intensive service systems in the coming decade are graduates least prepared to address?
Are there any other thoughts you would like to share regarding innovating future complex business and societal systems that serve people better and/or preparing graduates for the opportunities and challenges ahead?
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