Here are the few ways that will help you fix QuickBooks Error Code 6147
Majority of small and medium-sized businesses have a proclivity for QuickBooks accounting software. The various tools and features that come along with this impressive accounting software have escalated business operations across companies, while saving considerable time and money. But despite being a highly sophisticated software program, QuickBooks isn’t entirely free from certain technical errors. QuickBooks error code 6147 is one such common company file-associated error that generally appears when users attempt to open a corrupt company file, a backup file or an accidentally deleted file.
And before you jump on to the troubleshooting steps, it is important to understand the causes that trigger it. So, to know more about this error, scroll through the post carefully. You can also get in touch with our QuickBooks desktop support team at 1-800-761-1787 in order to quickly troubleshoot to this error. Our Certified ProAdvisors will control the situation for you and fix the problem permanently. Don’t hesitate in getting in touch with us anytime.
Depiction of QuickBooks Error 6147
This error code is displayed on your screen as a warning message that reads:
Error code -6147, 0 when attempting to open my company file or a backup file.
Or
-6144, -82 This is not a QuickBooks data file or there is a problem with the data file.
QuickBooks error code 6147 belongs to the -6000 series. This error is caused when the QuickBooks is unable to restore the backup from the local system or attempting to open company file/backup file. It may caused due to a couple of factors, which will be discussed later in this post. When you faces this error, you needs to check if the QuickBooks desktop is up to date. And you can also use the QuickBooks file doctor tool to fix the damaged QuickBooks company file or network. The detailed solutions are mentioned later in this article. So, keep reading!
What causes QuickBooks error code 6147?
One or more of the below-mentioned causes may trigger QuickBooks company file error 6147:
- A damaged or corrupt company file can lead to this error.
- Error may be caused while restoring a QuickBooks backup file from an external drive or network
- QBW. file may be damaged
- QuickBooks company file contains incorrect data
- The company file is opened via a mapped drive that was either deleted by mistake or by a third party software.
Symptoms of QuickBooks Error code 6147, 0
The following are some of the most common symptoms that may tell you of this file error even before you receive it:
- You will face issue while opening your company file
- You are unsuccessful in restoring the backup file
- Issue was detected and the system shuts down automatically
- The active program window crashes
You might also see: Fix QuickBooks Error Code -6000, -816 Like a Pro
Methods to Troubleshoot QuickBooks Error Code 6147, 0
Now, since you are aware of the causes and symptoms of QuickBooks Error 6147- let’s move on to the next step that’s troubleshooting it. We are providing you with 9 DIY solutions that you can perform in the provided sequence.
Method 1: Run QuickBooks File Doctor
QuickBooks File Doctor is a tool that automatically finds and fixes a wide range of errors. If it’s not already installed in your software, install it from Intuit’s website. Once the installation is complete, just run it and wait for the tool to do its work. Try to reopen your company file after the File Doctor process is complete. Do it even if the process shows unsuccessful. If the issue persists, move on to the next solution.
- Firstly, download and install QuickBooks tool hub from Intuit official site.
- After that run this tool on your server computer.
- Now go to the Company file issues tab and choose Run QuickBooks file doctor option form here.
- The file doctor tool will automatically open after performing the above steps.
- Now follow the on-screen instructions to resolve the company file issues.
Method 2: Move QuickBooks file to another location
- Ensure that the hosting of the system is not turned on.
- Go to QuickBooks, hit a click on the File menu and then on Utilities.
- If you see the Stop Hosting Multiple-User option – follow the further-mentioned steps:
- Stop the access of Hosting Multiple-User.
- Hit Yes and allow the next window to show up.
- Again hit a click on Yes with the company file closed.
- Now, try to restore the backup file available on the system.
Read Also: Transfer QuickBooks Desktop from Old Computer to New Computer
Method 3: Use Trend Micro Active Scan
Perform these troubleshooting steps if the previous one didn’t fix the problem for you.
- Find and note down the location of your company file.
- Press the Ctrl key and then double-click on the QuickBooks icon without disturbing the company file.
- The company file must show up on top.
- Now choose the company file from the list.
- The company file list you open shall also show the location of the file.
- Go to the scan settings in Trend Micro active scan.
- Find the file folder and allow an exception for it.
Method 4: Rename QuickBooks files such as .ND and .TLG file
You should rename the .ND and .TLG files. These files are configured files that enable users to run the company file without difficulty in a network or a multi-user mode. Here is how you can follow the below steps to rename the file:
- Open the folder where your company file is stored.
- Find the .ND and .TLG file:
- company_file.qbw.nd
- company_file.qbw.tlg
- Next, select the file and do right-click on it and click rename and add the word OLD at the end of each file name.
- Open QuickBooks again and try to sign in to your company file.
Method 5: Change the name of the .ADR file
You should also change the name of QuickBooks ADR file (Auto data recovery) if changing the names of the above-mentioned files doesn’t fix the error 6147.
- Initially, go to the folder that has your company files stored.
- After that, find the .ADR file.
- Open the .ADR File folder and search for the most recent file.
- Now do a right-click on it and select Rename from the drop-down menu.
- Rename the file to .qbw.
Method 6: End all QuickBooks processes
- Firstly log in as Administrator on the server system.
- And then, press the Ctrl+Shift+Esc keys together.
- Next step is show the processes for all the users by selecting the Users tab.
- Now, highlight each of the QuickBooks processes:
- QBW32.EXE
- qbupdate.exe
- and QBDBMgr.exe
- After that, choose End Task.
- To end the process, you need to open the company file in multi-user mode.
Read this also: How to solve QuickBooks payroll error 15311?
Method 7: Use QuickBooks Install Diagnostic tool
You can make use of the QuickBooks install diagnostic tool in order to look for and fix damaged company files. The QuickBooks install diagnostic tool can be either downloaded directly or can be used from the QuickBooks Tools Hub. This tool is designed and developed in a way to fix the errors related to the installation of QuickBooks.
- Initially, shut down your QuickBooks desktop software.
- Download the latest version of QuickBooks tools Hub program (1.5.0.0) version on your system.
- Save the file to your downloads folder or any other location where you can easily find it.
- Now open QuickBooksToolHub.exe (downloaded file)
- Follow the instructions that will pop up on the screen to Install and Agree the terms and conditions.
- Double-click the icon from your Windows desktop after the installation is complete to open the tools hub.
- Once the Tool Hub open up on your system.
- Choose Installation issues in the tools hub.
- Now tab on QuickBooks Install Diagnostic Tool. Then Install Diagnostic tool will take as long as 20 minutes.
- Once the tool completes the search, restart your computer.
Method 8: Creating back up files at a different location
You can create backup files at a different location in order to get rid of the QuickBooks error code 6147, 0. The steps involved in this process are as follows:
- You need to ensure that the hosting of the system is not done.
- After that, hit a click on the file menu and opt for utilities.
- Next step is if the inclusion of the stop hosting multi user option is there in the list, then you need to continue with the steps below:
- You need to stop hosting multi-user access.
- And then click on yes on the window shown. Now wait for the next window to have appeared.
- Also, hit a click on the Yes tab with the company file closed.
- To end the process, restore the backup file present on the system.
Method 9: Accessing the Rebuild Utility
This is the last method that one can opt for rebuilding your data files. The steps to be followed for this are:
- At first, move to the file menu and then select Utilities tab.
- And then choose the rebuild data option.
- Next step is to select the OK tab, in case the user gets a prompt to backup the company file.
- In case the software indicates the message “QuickBooks is not responding“, then you need to hit the OK tab.
Summing up!
Following the above-mentioned steps in the given sequence shall help you in fixing QuickBooks Error code 6147. In case the issue still persists, appears again and again, or you have any more accounting-related issues – you can contact our QuickBooks enterprise support team at 1-800-761-1787 for more advanced solutions.
FAQs
The error message that comes in association with QuickBooks Error 6147 is “An error occurred when QuickBooks tried to access the company file.”
Yes! A damaged or corrupt QuickBooks company file (.QBW) can be one of the major causes of QuickBooks Error 6147, 0.
Yes! Third-party antivirus and other security programs can interfere with QuickBooks operations and provide grounds for QuickBooks Error 6147, 0.
QuickBooks has specific threshold limits for the Company file size. When it comes to QuickBooks Pro and Premier, the upper Company file size limit is 150 MB.
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