A summary of the proposed budget (2021-22) survey results.
We wanted to hear your views about budget spending. Our online survey coincided with publication of the council’s draft Integrated Plan and proposed budget (2021-22). The survey was open from Monday 11 January 2021 until Monday 1 February 2021.
This web page and the survey provided information about the proposed budget including:
• highlights in the proposed budget for 2021-22 (Integrated Plan);
• revenue and capital proposals
• a summary of pressures and savings
• and consultation results for last year’s budget, for reference.
The web page also provided a link to the complete set of draft Integrated Plan documents that had been published in advance of a meeting of Cabinet on 18 January 2021.
The online survey asked five (optional) questions:
• about support (or not) for the proposed allocation of Hertfordshire County Council’s budget as described in the draft Integrated Plan 2021-22
• for comments about the prioritisation of spending
• about support (or not) for increases in council tax: a 1.99% increase in council tax to maintain local services and a further 2% increase to help fund pressures in adult social care
• about possible budget strategy approaches when faced with financial pressures that were summarised as: continuing to streamline services; introducing or increasing fees and/or charges for certain services; working in partnership; helping people to help themselves
• for respondent information (whether respondents were Hertfordshire residents, businesses, and so on).
The survey questions were accompanied by optional equality monitoring questions.
This year we received 945 completed surveys.
Support for the proposed budget?
37.1% of all respondents either strongly agreed or agreed with the proposed allocation of Hertfordshire County Council’s budget as described in the draft Integrated Plan 2021-22 – this is just below the 37.2% who neither agreed nor disagreed. The percentage who either disagreed or strongly disagreed was 24.0% (and 1.6% provided no response).
Support for increases to council tax?
59.9% of total respondents supported an increase in council tax by up to 1.99% to maintain services. 52.6% of total respondents supported a further increase of 2% to help fund pressures in adult social care. However, comments opposing proposed rises in council tax were also received.
Comments
394 or 41.7% of all respondents provided a comment as part of their survey response. Almost half of all comments received (47.58%) related to services – this was the most popular comment theme. Highways was the most commented upon services by broad category, followed by the environment, adult social care, and children’s services. Those comments not relating to services were divided more evenly: relating to the survey or budget documents; relating to the organisation/personnel; relating to council tax; relating to Covid-19; and not relating to the county council. More information about the comments received is provided in the detailed report.
Possible approaches when faced with financial pressures?
When asked about possible approaches the council could undertake when faced with financial pressures, respondents showed support for: continuing to streamline services; working in partnership with other organisations; and helping people to help themselves. However, more people disagreed with a possible approach involving charging for some services than agreed with it.
Respondent information
Most respondents to the survey were Hertfordshire residents (86.1%). The remainder were Hertfordshire residents but also representatives of, for example, businesses or of the charity, voluntary and community sector, amongst others.
Demographics
Some analysis of the demographics of survey respondents showed that respondents aged 45-84 were over-represented. However, data was also weighted for age and other characteristics and further analysis was undertaken. Again, further information is provided in the detailed report.
Integrated Plan and budget engagement
A detailed report about the survey and engagement is available. You can read the report in full as it appeared on the agenda for the meeting of the Resources and Performance Cabinet Panel on 12 February 2021.
The report was also considered by Cabinet on 22 February 2021 and by County Council on 23 February 2021.