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1 | Timestamp | Member Name | Describe the issue in a few sentences... | It is significant because... | What do you really want to happen? | How/when/why/where it started (bullets)? | Who are the key players? | What forces are at work? | Today's status... | Future impact... | What have you done up to now? | What are the various options you have considered? | What actions have you taken or plan to take? | What specific help do you want from the Members? | Date Submitted | Urgency of Issue | The thing that we hate the most about Andy: (not required) | [Form Publisher] Doc URL | [Form Publisher] Increment |
3 | 01-18-2018 | Kevin C (testing the new form an auto email) | We want to implement a system for long term staff development, and are wondering what components should be included. (re: the new test... if you want me to kill the email(s) just say the word) | As a service company, we are only as good as our people. | I want to be on the leading curve of companies, re: the resources and innovation they commit to their people. I want to develop a program with multiple components - at least some of which are totally original. | Recently. | Our managers. | Time is, and has always been, our most scarce resource. | Just getting started | This could be our main competitive advantage in 2-3 years. This could be the big reason people say they love working at TST. | Some research on DISC and StrengthFinder (Gallup / Clifton) | Nothing yet | Nothing yet | Their thoughts. Anything they have tried or have heard of someone trying. | 1/18/2018 | B | He's just too damm good looking. | ||
4 | 01-19-2018 | Kevin C | Testing the form and auto email. Hoping you like it. | Its pretty cool. | It to work. | It started a long time ago in a galaxy far, far away... | Group 2052 | The Dark Side of the Force | I think it works. | Easy to submit and track issues | Basic testing | NA | Further testing | Feedback if they like it or not | 1/19/2018 | A | He is just too damn cool | ||
5 | 1/19/2018 17:05:35 | test | test | test | test | test | test | test | test | test | test | test | test | test | 1/19/2018 | A+ | test | https://docs.google.com/a/techservicetoday.com/document/d/1KNeWm2Y3pzKCcAvdtKirOm2Swa8bGsPOfKc4tbHWJ9I/edit?usp=drivesdk | 2 |
6 | 1/19/2018 17:47:18 | Kevin C | Testing the new output form. | It will be the report that we share with members day of meeting. | For the form to have all info re: issue | Testing over the past couple days | CE 2052 members | Final Testing | Possibly a new tool for the team | 1/19/2018 | B | https://docs.google.com/a/techservicetoday.com/document/d/1xmIig5BEPud2KKPKgvPZ-EPjch36dOoEXiDg7t6ixFw/edit?usp=drivesdk | 3 | ||||||
7 | 9/12/2018 6:55:01 | Kevin Carbone | We are looking to move away from individual pay for performance (activity baaed bonuses, and move towards team based (results) goals. Part of this initiative will be an attempt to create levels (junior, senior, etc) within each of these positions. A move from a junior to senior dispatcher, for example, will raise the salary range to which the employee is eligible. I am hoping he group may have some experience structuring the roles and comp structure, as well as communicating to the team. | It is a major change in how we do things, | Increase autonomy and performance of our line staff | After seeing Ted talk and reading drive | Na | Na | Na | Na | PFP individual monthly goals and bonuses | Na | Na | Share experiences | 9/12/2018 | https://docs.google.com/document/d/1zgLb5qi5BbWKQMBcQi1dz0TitLySu8TJr_Bujfq2eqo/edit?usp=drivesdk | 4 | ||
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