Engaging the right volunteers and supporting and managing a volunteer workforce is critical to the delivery of Commonwealth Home Support Programme (CHSP) services.
The Volunteering Australia , reported volunteering rates have been declining over time (from 36% in 2010, to just 29% in 2019) and due to COVID- 19 pandemic hit , two thirds of volunteers (66%) stopped volunteering altogether equating to an estimated loss of 12.2 million hours per week. Furthermore, volunteers aged over 65 were more likely to have stopped volunteering than any other age group.
This course is one of four interactive sessions designed by the Northern Collaborative Project and delivered by Northern Volunteering SA Inc. The sessions focus on the key aspects of attracting, recruiting, developing, retaining and managing volunteers:
- Overview of Essentials of Managing Volunteers (24 June 2021)
- Volunteer Workforce: Recruitment and Management (August 2021, date to be advised)
- Volunteer Workforce: Learning and Development (March 2022, date to be advised)
- Managing Difficult Conversations and Behaviours and Setting up Boundaries (May 2022, date to be advised)
Participants will be provided with an in-depth study guide, a range of other resources to support reflection on current practice and 1:1 encouragement and support from a course tutor who is an experienced manager of volunteers.
Overview of Essentials of Managing Volunteers
Target Audience: Team Leaders, Coordinators and experienced Volunteer Managers
Date: Thursday 24 June 2021
Time: 9.30am to 12.30pm
Cost : Free , Fully subsidised by NCP aimed at supporting a volunteer workforce for aged care sector
Delivery Method: Face to face workshop
Venue: Salisbury Community Hub, 34 Church Street, Salisbury, SA, 5108
Presenter: Northern Volunteering SA Inc
This interactive workshop will introduce you to volunteer management essentials including:
- Information on the National Standards for Volunteer Management
- Legal aspects of volunteer management
- Key systems, processes and documents
- COVID-19 experiences and learnings
- Volunteer Manager roles and responsibilities
- Volunteer Manager expectations
- Innovation in volunteer programs
- Benchmarking volunteer programs
You will learn practical strategies to:
✓ Improve and simplify your volunteer program
✓ Achieve the best outcomes for consumers, your organisation, staff and volunteers
