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This sheet is maintained by National AIDS Trust and BHIVA (British HIV Association). If you would like to add or change services, contact George Westwood, Community Engagement Officer, at george.westwood@nat.org.uk.
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Organisation nameLocationWebsiteContact detailsServices offeredPeer support online?Peer support by phone?Prescription collection?Other
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Africa Advocacy FoundationLondonhttps://www.africadvocacy.org/Call, text or Whatsapp: 07709130247

Email: info@africadvocacy.org
Online peer support groups, one-on-one guidance via phone/email/video, counselling/emotional support, remote assessments and casework, online training for newly diagnosed and other volunteers, virtual group therapy activities e.g. baking, poetry, music. Regular WhatsApp group updates with accurate HIV and COVID-19 information including accessing emergency services, GP, pharmacies, clinic services. Delivery of food and essential items in exceptional circumstances within government COVID-19 safety guidelines. Vouchers for food and essential products for those in need.Yes - see previous.Yes - see previous.Yes, in exceptional circumstances - see previous.WhatsApp group updates and vouchers for those assessed as being in need.
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BHA - Leeds SkylineLeedshttp://thebha.org.uk/support-leeds/T: 077 705 49554 (9am-5pm weekdays).
Twitter: @bhaleedsskyline
Instagram: @bhaleedsskyline
Facebook: https://www.facebook.com/BHALeedsSkyline
Peer support online & by phone.Yes (call contact number to arrange). Yes (call contact number to arrange).No. N/A
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Body & SoulLondonhttp://bodyandsoulcharity.org/See website or complete self-referral form here: http://bodyandsoulcharity.org/get-support/becoming-a-member/self-referral-form/ Peer support, live streamed workshops, practical support, support calls, Care Courer service (prescriptions and shopping), legal advice, professional therapeutic services, parenting workshops, children's sessions, Teens and 10-12 sessions.Yes - see previous.Yes - see previous.Yes - see previous.N/A
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Blue Sky TrustCumbriawww.blueskytrust.orgSee website.Peer support, newsletter with information for people living with HIV in Cumbria.Yes - see website.Yes - see website.NoN/A
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BrigstoweBristol & surroundswww.brigstowe.orgT: 0117 9555038
E: info@brigstowe.org

Between 9am and 5pm.
Advice & support service, migrant and asylum support service, peer mentoring, telephone befriending. More info on each service on website.Yes - see previous. Yes - see previous.
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CHIVABristol but services nationallywww.chiva.org.ukSee website.Telephone and group support young people living with HIV including young adults who have grown up with HIV. Hardship support. Information and support via dedicated web pages. Disseminating information to CHIVA members.Yes - Group Zoom support sessions. Separate weekly groups for under 16's and over 16's living with HIV. Older group includes older young adults who have grown up with HIV.Yes - telephone support for young people. Currently targeting younger people they already work with and know to be more vulnerable - but clinics can make referrals. Can also offer support to parents.Clinics can refer for hardship support. This currently includes food delivery, and other emergency support (e.g. welfare rights) to a family where there is a child living with HIV or young adults who have grown up with HIV.N/A
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Eddystone TrustGloucestershire, Somerset, Devon, Torbay, Plymouth, Cornwallwww.eddystone.org.ukT: 0800 328 3508 or 01752 254406
E: info@eddystone.org.uk
Office hours 9am to 5pm but contact whenever to arrange a callback at a time that suits you, including evenings and weekends.
Support for those affected by HIV (including partners, families and carers). Support groups, including peer support. HIV home testing kits. Condoms by post. STI support and guidance.Yes.Yes.Yes, as capacity allows.We will support in any way we are able as capacity allows (e.g. shopping). This may change and expand as we see what needs arise in our communities.
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George House TrustManchester (we provide support across all of the ten Greater Manchester boroughs)www.ght.org.ukSee website.One-to-one telephone support from service advisers.

Peer support/mentoring and buddy service for those who are self-isolating.

Counselling.

Formula milk provision (steriliser kit and one year's supply of formula milk) for women in Manchester, Salford, Wigan, Tameside and Oldham.
Yes - see previous.Yes - see previous.No, but happy to signpost to services that can.Formula milk provision (steriliser kit and one year's supply of formula milk) for women in Manchester, Salford, Wigan, Tameside and Oldham.
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HIV ScotlandScotlandwww.hiv.scotSee website.Weekly online social events for people living with HIV.

Life coaching for people living with HIV.

Helpline support for people living with HIV & PrEP users, Monday-Friday 10-6pm

Support with collections of prescriptions and shooping.
See previous.Yes - see previous.Yes - see previous.
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House of RainbowNationalwww.houseofrainbow.orgT: 07521130179
E: jide@houseofrainbow.org.uk
Contact name: Jide Macaulay
"Positively MSM" - peer support community of black African men who love men living with HIV. Yes - use contact details to join.Yes - use contact details to join.NoN/A
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Jonathan Mann Clinic, Homerton Hospital East Londonhttps://www.homerton.nhs.uk/sexual-healthSee website.Online peer support, telephone peer support, contacting and supporting vulnerable patients. NB no new referrals.Yes. Yes.Yes.Accepting referrals from psychology and conducting psychological services virtually.
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Living Well CICLondonwww.livingwellcic.comT: 020 31377 3373
E: info@livingwellcic.com
Online signup: https://www.livingwellcic.com/signup/
One-to-one counselling, one-to-one life coaching, peer support groups (online chat room), open webinars, self-management programme.Yes - see previous.Yes - see previous.No.Counselling, life coaching and self-management programmes all come as 6 weekly online/telephone sessions.
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MESMACBradford/Yorkshirewww.Office: 01274 740548 & 01274 395815, bradford@mesmac.co.uk

Wellington Moyo : 07872398573, w.moyo@mesmac.co.uk

Jonathan Cookson : 07810550534, j.cookson@mesmac.co.ik

Ryan Walsh: 07709673780, r.walsh@mesmac.co.uk
In Bradford most of our support services are currently delivered online, and these includes one to one support with service users (information, advice and signposting), peer support groups (people living with HIV, young LGBT and mental health).

We are also providing basic awareness online trainings to professionals and counselling service.

We are working in partnership with other agencies in providing support to commercial sex workers in Bradford.
Available 1000-1800 weekdays and occasional weekends for phone calls.

Group support sessions are generally in the evening, starting around 6m and finishing around 9pm.
See previous.The vast majority of our service users have medication delivered to their homes via their clinical service. Where this is not possible through the clinic’s courier service we can take delivery of their medication and take it to the service users doorstep ourselves.We offer 121 support, online counselling, advice, free formula milk (only for the first year of the child’s life), hardship grants applications and emergency grants.

We are also registered with local food banks, which service users can contact and arrange for food to be delivered in their homes



We are currently working on sourcing funding to help us buy some tablets which will be given to service users in need for communication purposes
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Wakefieldhttps://www.mesmac.co.uk/our-services/wakefield

https://www.facebook.com/YorkshireMESMAC

https://twitter.com/wakeymesmac
Available 1030-1830 weekdays and occasional weekends for phone calls. Group support sessions are generally in the evening, starting around 6 and finishing around 830.

Call or text Pat on 01924 211116 or 07710 099030. Call or text Mark on 07955005113

Pat’s emails p.mccusker@mesmac.co.uk Mark’s email m.tyson@mesmac.co.uk

Or contact through our social media.
We offer peer support online and via telephone, we offer group support twice a week or 121 support. We offer six sessions of free online psychotherapeutic counselling to all PLWHIV in Wakefield district. We offer signposting and referrals to food banks, immigration, and benefit advice.

See previous.See previous.The vast majority of our service users have medication delivered to their homes via their clinical service. Where this is not possible through the clinic’s courier service we can take delivery of their medication and take it to the service users doorstep ourselves.



- other services - for example, psychological services, shopping.

We offer 121 support, online counselling, advice, free formula milk (only for the first year of the child’s life), hardship grants, and small food parcels in emergencies. We can deliver hardship grants and small food parcels to our service users in Wakefield District.



For service users who do not have access to the technology to access peer support online we have a limited number of mobile data enabled devices we can loan to them for a three month period.
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METROLondon, Essex, Surrey and Sussexhttps://metrocharity.org.uktony.furlong@metrocharity.org.uk for Latin American and Polish work and Surrey/Sussex services

anders.neilson@metrocharity.org.uk for outreach, testing and other clinical services.

edith.ntabyera@metrocharity.org.uk for Family Support and advice and advocacy.

kerry.mccabe@metrocharity.org.uk for Essex groups and advice and advocacy.

jose.mejia@metrocharity.org.uk for peer support groups and peer mentoring services.
Yes. Counselling, advice and advocacy, support groups, family support, tailored support groups for MSM, young people, Latin American communities, Polish communities, Positive Mind workshops, Pitstop PLUS sexual health resource for MSM and trans people, HIV advice helpline. HIV counselling can be delivered via Zoom.
Essex, Lambeth, Southwark, Lewisham, Wandsworth, Croydon, Surrey and Sussex HIV support groups over Zoom.
MSM HIV support group in London via Zoom.
Youth groups for young people living with or affected by HIV delivered via Zoom.
Positive Minds workshops via Zoom.
Advice and advocacy for people living with HIV (individuals and families in Greenwich, Croydon and other boroughs) being delivered over the phone. Advice/advocacy for Essex residents over the phone.. SNoSee https://metrocharity.org.uk/news/2020/mar/26/services-update for full updates.
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NAZLondonwww.naz.org.ukSee website.Peer support, casework, counselling, weekly distribution, emergency fund, counselling, wellbeing line.Yes - casework via telephone and Whatsapp, 10am - 7pm daily.

African peer support with Aicha on 07446735591.

Spanish/Portugese key support with Carlos on 07545806094.

South Asian/Muslim support with Khaiser on 07739670597.

Wellbeing line (Monday - Tuesday 2-4pm): 07472822275

Counselling line (Monday - Wednesday): 07472822275
N/AFood, toiletries and emergency fund as requested - Khaiser on 07739670597

Casework support (benefits, universal credit, PIP): 10am - 7pm
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PlushealthNationalhttps://plushealth.org.uk/peer-support.htmlT: 020 87493464
E: peer.support@plushealth.org.uk
Free online peer support with self-referral or clinic staff referral. Sessions last 50 minutes, available Monday to Saturday using Skype / WhatsApp / telephone. Happy to support via email.Yes - see previous.Our caseworkers are continuing to contact patients by phone for support sessions, either with practical tips or addressing difficulties with accessing food, medicines, essentials, or emotional support. If you feel you or anyone you know requires this service, just email.NoN/A
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Positive 21Londonwww.positive21.org.ukSee website. To access services / group, need to contact Michael Avloitos directly.Twice weekly Online Positive21 Peer Support service, Skype conference (for members within and outside London), 24 hour telephone support service for registered service users.Yes - see previous.Yes - see previous.NoFor gay/bi men.
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Positively UK Londonwww.positivelyuk.orgT: 020 7713 0444
E: info@positivelyuk.org
Support line open daily 10.00-17.00
One-to-one peer support, welfare advice and access to hardship payments, peer support groups, youth groups, groups for gay men, groups for women, biweekly socialsYes.

Positively UK’s experienced team of peer workers is ready to guide you to trustful resources and medical information or lend you an ear in a way that suits your needs – phone calls, video calls, online chats, e-mailing or text messaging. 

A variety of online support groups offering opportunities to de-stress and connect with each other are available each week throughout the lockdown. The dates and times are published on the website, newsletter and though Positively UK’s social media channels. The joining steps to online meetings are simple and hosts are ready to talk you though them. 

Gay Men’s Wellbeing:
Regular GayTalk socials and pub quizzes (online). One-to one phone/chat support. Whatsapp group support and Facebook discussions. Contact Chris O’Hanlon (cohanlon@positivelyuk.org).

Women’s Room:
Regular online catch-ups, classes and workshops for women living with HIV. One-to one phone/chat support. WhatsApp and Facebook group support. Contact Helen Rogers (hrogers@positivelyuk.org) or Neo Moepi (nmoepi@positivelyuk.org).


Biweekly online socials for all people living with HIV
Contact Julie for more information (jwillis@positivelyuk.org).
Yes. Positively UK's experienced team of peer workers is ready to guide you to trustful resources and medical information or lend you an ear in a way that suits your needs - phone calls, video calls, online chats, e-mailing or text messaging.

Positive Futures:
Phone support, information and advice for young people living with HIV. Contact: youth@positiveluuk.org or 07912 267 055.
No.Welfare advice and access to hardship payments

You can discuss your welfare entitlements with our team. People who meet certain criteria are able to access hardship payments - contact Beatrice Osoro (bosoro@positivelyuk.org) for more information.
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River House TrustLondonwww.riverhouseuk.orgSee website.Food support programme, psychotherapies by phone/video call, telephone peer support, limited welfare casework support by phone / video / email / post.Yes - see previous.Yes - see previous.NoFood support consists of: self-collect foodbank, home delivery foodbank, limited personal shopper service, local foodbank referrals.
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Sahir HouseMerseysidehttps://sahir.org.ukinfo@sahir.uk.comCounselling via zoom and telephone for registered service users and newly diagnosed

One-to-one telephone support for registered service users

Well-being videos regularly uploaded on Sahir House YouTube channel

Information and support via our social media platforms

Information circulated to membership via e-mail

Monthly Newsletter available on website
Planned Zoom meetings for peer groups.Yes.NoN/a
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SpectraLondonwww.spectra-london.org.ukEmail: info@spectra-london.org.uk

Phone: 0800 587 8302

Service updates on Twitter @Spectra_London

Live chat on website
Face 2 face outreach including HIV Testing and STI screening has been suspended, but Spectra is referring people in need of STI tests to SHL.

We have produced an online tutorial video on how to complete a SHL STI kit: https://www.youtube.com/watch?v=tkW-3xzQaeo&t=2s.

Monthly support Trans and Non-Binary groups have moved to weekly online groups, with a comprehensive screening programme ahead of details being shared for joining the groups to ensure authenticity and confidentiality.

Peer Mentoring and Counselling provisions has moved successfully to various methods, incl. online, phone, WhatsApp messaging where appropriate. The preferred option is discussed with the service user to assure they are using the method most suitable.

An online resource for Young People, to provide info on key safeguarding issues likely to be exacerbated by Covid-19 EG. sexting, mental wellbeing/self-care during lockdown, and online safety, via Instagram @ https://www.instagram.com/student_spectra/

Referring MSM to https://www.freedoms-shop.com/do-it-london/ for free condoms and lube which can now be ordered online.
Yes - see previous.Yes - see previous.NoN/A
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Sussex BeaconBrighton & Sussexwww.sussexbeacon.org.ukEnquiries and referrals to hattie.yannagahs@sussexbeacon.org.uk please. Inpatient care, day service, peer mentoring, case work, healthy living, mindfulness, exercises classesYes - all aforementioned services can be delivered via Zoom.

Online group support:
Monday 11.00-12.00 online women’s group
Tuesday 11.00-12.00 Day Service – for current clients (accepting referrals)
Wednesday 11.00-12.00 Day Service – for current clients (accepting referrals)
Wednesday – 14.00-15.00 Positive Fitness Class – for current clients
Thursday – 11.00-12.00 Online group support facilitated by HMT staff for anyone living with HIV. 
Tuesdays and some Saturdays (afternoon) – mindfulness continuation sessions
Casework and peer mentoring are continuing via WhatsApp, with regular check-ins with clients if requested.No, but signposting/advocacy available.Referrals possible for psychological support. Signposting for community support via caseworkers possible.

Inpatient unit working as usual and will continue to take admissions with strict screening and guidance in place to ensure safety of staff, volunteers and patients.

Maintaining contact with the NHS to ensure Beacon plays most useful role possible for the community in this situation.

SB have established an out of hours nurse line for people living with HIV and their dependents or carers, who have anxieties or questions about coronavirus. The nurseline can be reached at 07719 987 049.
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Terrence Higgins TrustNationalwww.tht.org.uk/our-services/at-homeTHT Direct helpline: 0808 202 1221
E: info@tht.org.uk
Online counselling and support for people living with HIV, myHIV forum, online groups and peer support, COVID/HIV webinars, Before 96 peer support, Monday meetup for 50+, Wednesday Watch parties, Living Well In Lockdown Webinars, Peer Support ScotlandOnline counselling and emotional support for people living with HIV: This service is now being prioritised for people living with HIV (over the age of 18). Whether you want to talk to someone just once or would prefer a time limited number of sessions, our counsellors can provide support with a range of personal and interpersonal issues which are outlined on the website. Online counselling and emotional support can help with the same range of problems as traditional face to face counselling, but with the convenience of accessing the service from home via video call, phone or web chat.

myHIV forum: A welcoming and safe space to meet other people living with HIV in the UK. Moderated by trained volunteers throughout the country, our members have a wealth of experience to answer any of your questions or just be there for a chat

Online groups and peer support: THT are offering a range of online support groups and webinars to support people during this challenging time. Please see the THT At Home webpage for details as this is subject to changes and additions. Currently this includes:

Prepster and THT presents a series of Covid-19 & HIV live webinars:

Thursday 23rd April 15:00: Physical and Emotional Wellbeing

Thursday 30th April 15:00: Staying Safe

Thursday 7th April 15:00: Covid-19 & HIV Update and Accessing Services Further information available from jim.fielder@tht.org.uk


Before 96/Long term diagnosed peer support group: Drop in session for those who are long term diagnosed with HIV. Tuesdays at 3pm. Further details from clive.blowes@tht.org.uk

Monday meetup: Drop in for those who are 50 plus and living with HIV. Say hello, have a chat, share your concerns. Mondays 12.30 – 13:30. Further details from clive.blowes@tht.org.uk

Wednesday Watch parties: Come on a different online cultural tour each Wednesday and then join in with a post tour discussion to listen and share with others what you thought! 16:00. Further details from clive.blowes@tht.org.uk

Living Well in Lockdown: A weekly peer learning and support webinar to help people living with HIV to look after themselves, manage uncertainty and anxiety and build resilience for the future. Wednesday’s at 14:00 to 15:30. Further details from ruth.burns@tht.org.uk

Peer Support Scotland: for people in Scotland living with HIV and/or Hepatitis C. For further details please call 0141 332 3838 or email peersupportscotland@tht.org.uk
THT Direct helpline: Open 10am to 6pm Mon – Fri on 0808 202 1221 or email us on info@tht.org.uk for support, advice and information around your sexual health or concerns around living with HIV and help to access local services

Online counselling and emotional support for people living with HIV: This service is now being prioritised for people living with HIV (over the age of 18). Whether you want to talk to someone just once or would prefer a time limited number of sessions, our counsellors can provide support with a range of personal and interpersonal issues which are outlined on the website. Online counselling and emotional support can help with the same range of problems as traditional face to face counselling, but with the convenience of accessing the service from home via video call, phone or web chat.
No
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