Strategy & Business Operations Associate - Office of the CEO

at BetterUp

Role Title: Strategy and Business Operations Associate

Role Type: Full-time

Location: Remote, anywhere in the US

BetterUp is a mobile-based coaching platform that brings personalized professional coaching to employees at all levels. We help managers lead better, teams perform better, and employees thrive personally and inspire professionally. Our mission is to help professionals everywhere pursue their lives with greater clarity, purpose, and passion. Our product was developed by a team of leading behavioral scientists, researchers, and technologists. We’re already transforming the way companies approach talent development at high-performing organizations like Google, Hilton, Chevron, NASA, ABInBev, Goodyear, Workday, and Slack. Let’s build together!

As a Strategy & Business Operations Associate, you will partner closely with the Chief of Staff to uncover data-driven insights and implement cross-functional initiatives to enable coaching at scale. You are comfortable working alongside BetterUp’s executive team and board of directors to develop, drive, and report on the most pressing organizational initiatives that drive key business outcomes. You handle problem-solving with poise and attention to detail, ensuring that all functions of your business are operating efficiently. Qualified candidates have data analytics capabilities, are operationally-savvy, well-organized, passionate about solving problems, and have the executive presence to manage complex interpersonal situations.

Please apply with your resume by emailing juliette.levine@betterup.co with the subject line “Strategy & Bizops Application - [Your Name]” and include ron.lewis@betterup.co in cc.

Responsibilities:

Launch, implement and report on key projects to drive efficiency and scale

• Independently develop thorough and complete analysis for each project
• Provide insights from project results which allow business partners to take effective action to improve our coaching platform
• Project manage multiple key business initiatives, at different stages, all at the same time
• Elevate cross-functional data-driven decision making
• Create tools and reports to elevate executive decision making
• Influence and build consensus around data insights and actionable next steps
• Collaborate with other functional leaders

Please apply if you have some of the following:

• 3+ years of strategy consulting, investment banking, private equity, or equivalent experience
• BA/BS degree - we’re more interested in what you learned and how you’ve applied it to your life than what you studied
• Strong interest in organizational behavior, positive psychology, coaching, or behavioral sciences - we geek out over this stuff, daily!
• Intellectual and analytical curiosity - initiative to dig into the “why” of various results.
• Strong experience with and comfort analyzing quantitative and qualitative data to derive specific, focused insights.
• Project management & execution skills, including attention to detail, commitment to consistently meeting timelines, operating from a sense of urgency, and an ability to prioritize across multiple projects and initiatives
• Scrappiness: Someone who gets excited about rolling up their sleeves and doing whatever it takes to deliver, in a way that you impress yourself. You do not hesitate to get involved, from the high-level, strategic work to the tactical (sometimes thankless) work. You have a bias towards action and the ability to translate objectives into concrete work plans.
• No ego teammate: We thrive in an environment of healthy and respectful collaboration that is fundamentally driven by the desire to succeed as a team.

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

• Access to BetterUp coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Full coverage for medical, dental and vision insurance
• Employer Paid Life, AD&D, STD and LTD insurance
• Flexible paid time off

• Per year:
• 13 paid holidays
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend

• Holiday charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.