821557 & 823980 critical update problem

I have shortcuts to my CD-ROM and CD-RW/DVD on my desktop. Updates 821557 and 823980 were installed through autoupdate. I had also installed some other programs and updates to them. The shortcuts stopped working.

I have spent the last 8 hours doing System Restores to various points and nothing helped.

This is what I have done after that:
1. Restored an image from 2 days ago.
2. Allowed autoupdate to install the updates and the shortcuts stopped working (system can not find) again.
3. Uninstalled 823980, still not working.
4. Uninstalled 821557, now the shortcuts work.
5. Reinstalled 823980, the shortcuts continue to work.

I could not find a link on the MS03-027 (821557) web page to send feedback to MS about the problem with the "fix".

My hope is that an MVP sees this and provide some feedback to MS.
--
Just my 2¢ worth,
Jeff

---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003

All your shortcuts are gone or just the CD shortcuts? Can you not create new ones?
Double-click my computer, right click your cd drive, click create shortcut, a
dialogue will come up.
Get Tweak UI and try repairing.
http://www.microsoft.com/windowsxp/pro/downloads/powertoys.asp

--
Mary Sauer MS MVP
http://dgl.microsoft.com/
http://mvps.org/msauer/
"mrtee" <hingelickeratnew.rr.com> wrote in message
news:earqTaTT...@TK2MSFTNGP12.phx.gbl...

Mary, the shortcuts are not gone, they are there but they do not work. I created new shortcuts with the same results, "the system can not find".

The system is XP pro.

__________in response to__________
"Mary Sauer" <lase...@mycolumbus.rr.com> wrote in message news:eWAjLfTT...@TK2MSFTNGP11.phx.gbl...

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for what it's worth...

I also use xp-pro , installed 821557 and had all sorts of problems after
that update.

a day later, using several recoveries, I was able to finally get my system
working again. I never did figure out what got corrupted.

We are investigating this issue with 821557. A bug is being filed against
this problem.We are waiting on a date for resolution. Thank you for reproing
it and providing the additional detail.

Rob (Microsoft)

----------------------------------------------------------

Thank you. I now know that I am not alone with the problem.

__________in response to__________
"Rob Satterwhite [MSFT]" <rob...@online.microsoft.com> wrote in message news:O3ha1BYT...@TK2MSFTNGP11.phx.gbl...

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Version: 6.0.502 / Virus Database: 300 - Release Date: 7/18/2003

Also have this issue for the ZIP drive shortcut on my desktop (drive D) as
well as A(floppy), E(CD- ROM), and F (DVD). Please note to Microsoft that
shortcuts to ALL drives except "C" do not work, saying the path has been
changed or deleted or something to that effect. I hope the next Update will
correct this!

Georgia

Hi MrTee

just my .02, DISABLE AUTOUPDATE!

news:%23M%232N7ZT...@tk2msftngp13.phx.gbl...

Gail, so I do not have "auto" update applied. It is set to inform me of new updates.

So how would disabling it solve the problem that the update created?

"Gail" <no...@nowhere.com> wrote in message news:eK5qWMgT...@tk2msftngp13.phx.gbl...

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I saw this on a Win2k3 as well...while the autoupdate and downloaded a patch and it was
waiting for me to install and apply it, it wacked out my SCSI card that my tape drive hangs
off of. I installed the patch, rebooted the server and all was well [this is a test server].

It's like AU held onto certain hardware devices in "limbo"

mrtee wrote:

--
"Don't lose sight of security. Security is a state of being, not a
state of budget. He with the most firewalls still does not win.
Put down that honeypot and keep up to date on your patches. Demand
better security from vendors and hold them responsible. Use what
you have, and make sure you know how to use it properly and effectively."
~ Rain Forest Puppy

http://www.wiretrip.net/rfp/txt/evolution.txt

Please inform us, if the bug can be fixed.

My computer shows similar symptoms since installing
these to updates.

By disable I think he meant DO NOT have it
auto-install. I go futher as in my post of 2 mos ago:

After 811xxx fiasco, I turned Auto-updtde OFF and now
check 1/month via Calender pgm when I can devote an
hour or so to just that. I check WUpdate NG 4
complaints as I am doing now.

I always create a Restore Pt & also create an image of
my entire C drive b4 doing WUpdates that r not
uninstallable .

Since beginning this routine, it took 2hrs to look at
16 updates & install 50% as follows:
Considered Installed
Critical 6 4
Recommended 9 3
Drivers 1 1

In the past, 2nd highest cause of my PC crashing was MS
so I feel this minimizes my exposure & maximizes my
ability to recover. Note that by far the highest cause
of my PC crashing was my own STUPIDITY ! :)

HTH-Larry

Any advice given is my attempt to show appreciation for all
the excellent help I've received here but I'm no MVP so it
may only apply NUGS (Normally, Usually, Generally, Sometimes :)

A fix for this has been found and will be available soon. We'll post more
information when it's available.

--
Thanks,
Jonathan (Microsoft)

Please do not send email directly to this alias. This alias is for newsgroup
purposes only.

This posting is provided "AS IS" with no warranties, and confers no rights.
--

"TJS" <nos...@here.com> wrote in message
news:vhg4lpp...@corp.supernews.com...

Hi Jeff,

A fix for the shortcut situation ( from 821557) will be out soon. This is per a note from MS. There's no specific date/time mentioned.
--
Maurice N
MVP Windows - Shell / User
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Maurice N <mau...@mvps.org> said:

I'm not absolutely certain but I believe that the first time I installed
that update when it first came I had a problem with Total (formerly Windows)
Commander not being able find my USB hard disk on F:. For another reason I
had to roll back to a previous restore point, which of course undid the
update. When I downloaded and installed the update the second time, the
problem was gone.

Has anyone else had a similar experience? Or is the heat just getting to me?

--
Bob
Kanyak's Doghouse
http://kanyak.com

Thanks Maurice, I caught it before I saw your message.

"Maurice N" <mau...@mvps.org> wrote in message news:O0apWqp...@tk2msftngp13.phx.gbl...
Hi Jeff,

---

Version: 6.0.504 / Virus Database: 302 - Release Date: 7/24/2003

Is there really a fix for 821557? This notice has been around for nearly a
month now with no indication of a fix in the security bulletin.

Chris Wood
Alberta Department of Energy
CANADA

"Jonathan Woodard [MSFT]" <jon...@online.microsoft.com> wrote in message
news:OYEzBtnU...@TK2MSFTNGP09.phx.gbl...

Chris Wood - typed:

There seems to be a corporate-wide inability to admit to mistakes or
"issues" with MS products unless the spotlight warms things up 1st IMO.
Instead of stating that a number of systems have problems with this
update in the advisory, they choose to remain silent.

Some people here & elsewhere voice their surprise that people don't set
XP to automatically install Critical Updates. 821557 is the 3rd CU this
year that breaks my system. This is the reason I have it turned off.

I do appreciate the need to get CUs out promptly therefore forgoing some
testing that less urgent updates probably go through but to not publish
known issues is plain negligence in my book. My attitude is to carefully
read the notes regarding even Critical Updates & make an informed
judgement of the need to install instantly or wait for reports on this
NG of possible issues. I wouldn't have been particularly vulnerable to
the blaster worm had I chosen not to have installed 823980 because of
other precautions taken. For this reason I choose to not reduce security
risks (which are often very low risk to me anyway) at the expense of a
fully functioning system).

I hope MS's new approach to universal updating allows some control! I
also hope the next version of Windows is less prone to problems though I
have serious doubts due to problems with WS2003 & how slow large
organisations are to implement oft voiced Mission Statements.
--
Paul

I did find 824143 in KB. If this is the fix to a problem that 821557
produces why is it not included in the notes for 821557 with a link?
Currently if 821557 gives you a problem you would have to contact MS to get
hold of 824143.

Chris Wood

"Chris Wood" <chris...@gov.ab.ca> wrote in message
news:%23YS1QKA...@TK2MSFTNGP12.phx.gbl...

Chris Wood - typed:

Thanks for the info - I've emailed MS UK requesting the fix. Looking
again at 821557, Additional Information about this Patch, Caveats -
none!!! Ho hum.
--
Paul