Why should you choose to work at Sutter Roofing?

One of the longest-serving and largest roofing and sheet metal contractors in Florida and the U.S., Sutter Roofing remains at the forefront of the roofing industry. For over 120 years, our dedicated employees have built the company’s reputation by providing high-performance commercial roofing systems, quality work, superior customer service, and the latest technological innovations.

From our four locations throughout Florida, Sutter Roofing has established a solid reputation for providing excellent customer service to a broad range of industries including Industrial, Health Care, Education, Retail, Cold Storage, Distribution, Government, and Condominiums. Sutter Roofing installs all types of commercial roofing systems, including the latest technologies as well as LEED-certified roofing products. From new construction, re-roofing, sustainability, and restoration, to repairs and roof maintenance programs, Sutter Roofing provides high-quality solutions customized for today’s economy.

Daily Responsibilities

Service Operations:

  • Coordinate with Regional Manager and Director of Service in scheduling and editing operational Work Order and Big Job functions.
  • Assist in the entering and assigning of Inspection assignments in FCS and Smartsheets.
  • Assist in the entering and assigning of QwikBids in FCS and Smartsheets.
  • Assist in editing and approving OPM reports.
  • Assist in FCS Big Job set up.
  • Assist in FSC Warranty Upload and Secure Roof Scheduling.

Work Orders:

  • Coordinate work order process from start to finish.
  • Handle all incoming service-related phone calls Dispatch service calls when necessary.
  • Maintain an active and current phone log for all repair/ service calls received.
  • Input information and create accurate work orders because of the service calls.
  • When work orders are complete, obtain cost inquiries for pre-invoice pricing.
  • Prepare invoices for the work order.
  • Pull material costs from the work order and yellow inventory spreadsheets and enter this information into the appropriate job cost report.
  • Maintain an active/ current work order log.
  • Create work orders for preventative maintenance contracts, as necessary.
  • Build familiarity with   general roofing terminology   to   improve clarity of descriptions on invoices.
  • Act as a back-up and take messages, etc. as applicable to scheduling of  work for repair and maintenance jobs.

Front Desk

  • Act as front office support to all personnel within the Sutter Roofing office, to include assisting office personnel with packaging/mailing needs, faxes or any office related support needs, as necessary.
  • Open all mail and incoming correspondence.
  • Greet all visitors to Sutter Roofing and announce all visitors.
  • Responsible for all front desk incoming phone calls. Transfer phone calls as necessary to office personnel and take messages/coordinate actions related to phone calls.
  • Greet job applicants and ensure they are provided with a job application and directions on filling out the application.
  • Improve upon front desk and office support operations as necessary on a daily basis to ensure smooth workflow within the Sutter Roofing office.
  • Performs other related duties as required and assigned.

Qualifications

  • Knowledge of administrative and clerical procedures 
  • Proficient in MS Office
  • Strong written and well-developed interpersonal and communication skills
  • Problem-solving skills and high attention to detail
  • Ability to lift approximately 15-20 lbs
  • 2 years of previous experience in related position 
  • High School Graduate or GED
  • Experience in construction or roofing industry preferred

Benefits

  • Group health insurance, including medical, dental and vision
  • Optional supplemental insurance
  • 100% company paid Life and AD&D Insurance with the option to buy up
  • 100% company paid Short Term and Long Term Disability 
  • 401(K) with employer match
  • Profit Sharing Plan
  • Discount Programs for theme parks, attractions and shows nationwide.
  • Performance Recognition Award
  • Service Excellence Award
  • Annual Performance Reviews with potential for raises and bonuses
  • On-the-job Training
  • Gym Membership
  • Corporate full-time employees receive:
    • Paid holidays after 90 days
    • Paid vacation after 90 days

Full Time:  Starting $25 per hour based on experience.

Come and work for Sutter Roofing and have your last first day at work forever!

Equal Opportunity Employer, including disabled and veterans.
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