This position with NCDOT offers full State Benefits , competitive salaries and many career development opportunities.  

Positions 60017683, 60017735, and 60019384 will be filled from this posting.  You only have to apply once to be considered for all three positions.

This position will be staffed as a Senior Incident Management Assistance Patrol (IMAP) Responder. This position requires prior experience and knowledge within the IMAP department. Employees in this role will be considered Senior Responders who have demonstrated commitment and quality in the work. The work will involve operation of an IMAP vehicle, traffic control deployments, route surveillance, incident response, removal of disabled and abandoned vehicles, incident/congestion management, and performing routine motorist assistance duties and debris removal to facilitate traffic flow and minimize congestion. This position also is responsible for communicating via two-way radio with the TMC dispatch as well as other first responder agencies for appropriate coordination as needed. Employees in this class do not directly supervise but can function as lead workers and/or provide on-the-job training to incoming Incident Management Responders. 

This role requires the ability to work independently, think critically, prioritize and control situations, and make decisions quickly under extreme pressure or in a hazardous environment. 

This role requires the ability to perform routine tasks, to move or lift heavy objects, to work in a variety of weather conditions, including rain, snow, heat, and ice, and proficiency in all computer applications required to perform the job, including Computer Aided Dispatch (CAD), SAP (timesheets), Outlook (email), Excel (spreadsheets), Word, and any other laptop applications as necessary (incident reports, logs). In addition, the responder must have the ability to work outside of normal shift hours in the event of larger after-hours incidents or incidents that extend beyond normal working hours, and to skillfully maneuver IMAP vehicle in all weather and traffic conditions while communicating with other units and response partners.

The Senior Responder must have strong communication skills, patience and aptitude for training incoming Incident Management Responders and demonstrate defensive driving skills and safe driving habits. They will maintain consistent communication with their supervisor. 

This role requires the ability to be agile enough to respond and move quickly around fast-moving vehicles unassisted, to lift at least 50 pounds unassisted, to walk long distance multiples times throughout the day, and to change a tire unassisted. 

This role requires working knowledge of fire safety (including the ability to operate a fire extinguisher), working knowledge of small hand and power tools, experience in minor mechanical repairs, the ability to operate an IMAP utility truck with winch, traffic control devices, and other small tools and equipment, knowledge of two-way radio systems and phone communications, and an understanding of dynamics of traffic control implementation based on roadway features, highway geometry, and weather conditions.

Applicants must submit an application that clearly reflects work experience that demonstrates the following:

• Knowledge of roadway maintenance operations and NCDOT workplace safety policy and practices
• Knowledge of Incident Command and basic work zone safety
• Demonstrated ability communicating with the public, first responders, media, and staff in order to maintain a positive working relationship
• Demonstrated ability supervising staff including scheduling, tracking, training, motivating and counseling subordinates
• Knowledge of policies and laws regarding incident management, including NCDOT's CMS policy & Quick Clearance Law

Additional Expectations:

All members shall maintain a neat, well-groomed appearance while on duty. Attention to personal hygiene is a requisite when in uniform. These procedures, regulations, and policies are intended to promote the professional image expected by the department and to encourage good health for consistently optimum job performance while increasing public confidence.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Minimum Education and Experience High school or General Educational Development diploma and six years of experience operating equipment directly related to the area of specialization; or equivalent combination of education and experience.

 For additional information, contact Melissa Henderson at 919-317-4700

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. 

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application.  If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.