'WHERE ARE THE COPS?' | Highlandtown home-invasion victims waited 14 minutes for police

BALTIMORE (WBFF) - As Baltimore Police scrambled to the scenes of shootings early Saturday morning, two young females and a 2-year-old boy were trapped on a rooftop.

Shannon Gaasch says she had just gone to bed when she heard the sound of glass shattering.

Someone had thrown a brick through her friend’s door and were inside the house.

Immediately, the homeowner grabbed her son and ran to the room where Shannon was sleeping.

Trapped on the second floor, the three had only a rooftop run to.

For nearly 15 minutes, Gaasch was on the phone with 911.

During the call, Gaasch said: “I keep telling the dispatcher, 'They’re still in the house, they’re still in the house. Where are the cops? We need them here. We have nowhere to go.”'

At one point, Gaasch could hear sirens off in the distance.

The dispatcher tells Gaasch they’re responding to another call.

While Baltimore police say an officer arrived to the house a minute after the call was dispatched, phone records show Gaasch was on the phone with 911 for 14 minutes. Online 911 data posted by the City of Baltimore shows an initial call received at 2:15 a.m. from the Highlandtown address.

FOX45 has yet to receive records requested from the City of Baltimore that could offer some insight on why it took 15 minutes to respond.