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SPEECH OF HIS LORDSHIP

CHIEF JUSTICE E.L. SAKALA

AT THE CLOSURE OF THE MEDIATION


TRAINING PROGRAMME HELD
AT CRESTA GOLFVIEW
HOTEL, LUSAKA, BETWEEN
7TH TO 18TH MAY, 2007

My lords the Judges of the Supreme Court and the High Court.

It is my pleasure and privilege to grace this occasion that marks the end of yet

another successful training programme for court annexed mediators.

This is the fourth training programme organized and launched by our local

trainers. The engagement of local trainers in the training of court annexed

mediators has proven to be the sure way of ensuring sustainability of the court

annexed mediation programme and practice in Zambia.

This year is also significant in the development of the mediation practice in Zambia,

because it marks the tenth year of court annexed mediation. It will be recalled that

mediation was formally introduced in this country on 6th June 1997, with the

passage of statutory instrument number 71 of 1997, which amended the High Court

Rules by providing for reference of certain matters to mediation.

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Over the years the practice of mediation has been warmly received and embraced

by the bench, the bar and members of the public generally. Mediation has proven

to be not only a viable alternative to litigation, but also contributed positively to the

decongestion of the crashing case loads in the High Court.

As you are aware, the practice of mediation has now attained worldwide recognition

because of its special attributes. Mediation primarily affords disputants unique

opportunities to participate directly in the resolution of their disputes, with the aid

of a neutral third party who serves as an intermediary to assist the disputing parties

to reach their own agreement or solution. The key features of mediation may be

stated as follows:

(a) It enables solutions to be found which meets the particular needs of parties

without jeopardizing any of their legal rights by participating in the

mediation process;

(b) It is an entirely private process and therefore avoids negative publicity or

any publicity at all;

(c) Disputes are usually resolved in informal and relaxed settings;

(d) Business and personal relationships are better served and sustained because

the process tends to look to the future, rather than the past;

(e) The process tends to promote “Win-Win” solutions, as opposed to

pronouncing one side “Winner” and the other “Loser” ; and

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(f) Creative options for settlement are encouraged and given a more thorough

exploration during the mediation process than is often the case or possible in

the context of litigation.

I am sure that by now you are all aware that your task as mediator is not to

adjudicate. When called upon to mediate, your task will be to assist the parties

negotiate settlement of their problem(s). In this respect as a neutral third party, you

will be required to examine the dispute(s) of the parties objectively, and also assist

the parties to understand each other’s points of view. As initiated mediators you

will therefore be required and expected to structure and promote effective dialogue

between and among disputants. As mediators you will be primarily responsible for

the management of the mediation process.

However, in the management of the process, you should resist and desist from

imposing or prescribing solutions about how to resolve disputes. Instead, you

should always maintain a safe distance and always remain disinterested in the

outcome of the dispute. The task of selecting options for resolution of the problems

of the parties is the preserve of the parties. When parties are actively and positively

engaged in dialogue aimed at developing terms of settlement, you should stand back

and merely observe the negotiations. Ultimately, however, it will be your

responsibility to ensure that when a settlement agreement is reached, it is well

written and that it covers the specific tasks to be performed under the agreement.

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Allow me to draw your attention to some of the traits that you are expected to

possess and develop as you commence practicing mediation. Namely:

(a) Ability to analyze issues quickly;

(b) A good sense of judgment;

(c) Excellent communication and interpersonal skills;

(d) Poise;

(e) Stamina;

(f) A good understanding of human nature and practical psychology;

(g) Good listening skills;

(h) A sense of procedural fairness;

(i) A calm demeanour;

(j) An ability to side step and defuse confrontation; and

(k) Not least a manageable ego.

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