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NOLITC Success Story Questionnaire
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When did you get started in your call center career?
Your answer
Tell us your experience when you first applied for a call center job.
Your answer
Prior to your current job, what were you doing?
Your answer
Why did you decide to work at a call center?
Your answer
Can you give us some background about you, your family, how things were like growing up, and your education?
Your answer
What were the struggles did you experience prior to you call center career, if any?
Your answer
What were your dreams or ambitions?
Your answer
What are the things you enjoy as a call center professional?
Your answer
What are the perks and benefits?
Your answer
How do you like working in a call center environment? How would you describe your colleagues?
Your answer
Can you share your professional growth in terms of promotions, etc.?
Your answer
How has the call center industry help you and your family?
Your answer
What are some of the obstacles you faced early on when you were starting out in your call center career?
Your answer
How do you deal with the pressures and challenges related to your work?
Your answer
What are some of your responsibilities of your current position?
Your answer
What skills have you developed in your call center career? And how did you develop them?
Your answer
Describe a typical day for you.
Your answer
What do you hope to achieve in your call center career?
Your answer
What are the advantages of working at a call center versus working abroad?
Your answer
What are advantages of call center work versus other industries?
Your answer
What are common misconceptions about call center work and call center professionals?
Your answer
Some people say call center jobs are dead-end jobs or in-between jobs that you do before you work at a "real" job. What can you say about that?
Your answer
How do you think the call center industry has helped our country?
Your answer
What are you most proud of as a call center professional?
Your answer
What is your advice to people who are still not sure whether or not they should work at a call center? What kind of company should they look for?
Your answer
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