Rail bosses have dropped plans which could have led to some London Overground stations being unstaffed.
The move came after the Standard revealed that the Overground mainline sections of four interchange stations — West Brompton, Highbury & Islington, Canada Water and Blackhorse Road — could be left without staff.
City Hall transport chief Caroline Pidgeon said she “welcomed this very rapid back-down” by Transport for London (TfL).
Jonathan Fox, TfL’s director of London Rail, said today: “All of our stations will be staffed at all times trains are operating, providing help to passengers and turn-up-and-go assistance for those with access needs. There are no plans to change this.” TfL owns London Overground, with services operated by Arriva Rail London.
On Monday, Mr Fox said: “We, along with Arriva Rail London, are currently assessing how to ensure appropriate staffing levels to deliver high-quality customer service at interchange stations where both London Overground and London Underground staff are present. These discussions are continuing and no decisions have been made.”
A TfL spokeswoman had confirmed the “duplication” of roles between Overground and Tube staff at these stations was under investigation.