Hitching a Ride on the Social Media Express
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My journey of social media discovery - applied to knowledge management, quality management, project management, reliability, lean & maintenance engineering - implications for information management governance
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Hitching a Ride on the Social Media Express
- 1. Hitching a Ride through the Knowledge Universe - on the Social Media Express @KerrieAnne aka KerrieAnne Christian
- 2. Social Media Express – which carriage to hop in ? “It’s all Greek to me” - Athens Metro
- 3. Social Media How to Choose ? Too Many Choices ! Source - http://webdesignledger.com/freebies/the-best-social-media-icons-all-in-one-place
- 4. Social Media Express – which carriage to hop in ? Facebook – MySpace - more social <-> IM Chat <-> Communicator Flickr – Picasa - YouTube etc – social but educative content growing Web 2.0 - incl. COP’s we contribute Virtual Private Enterprise 2.0 Web 2.0 inside firewall eg Sharepoint Clouds eg Science LinkedIn like Facebook for Professionals Networks Twitter - microblogginhg Cloud Computing Social Bookmarking we share eg E Payments Slideshare powerpoints -Concur Paypal MMORPG Wikis we contribute Massive Multiplayer On line Role Playing Blogs we share Gaming – eg WOW RSS Email, Listservs, WWW - still hitched to E-media trains ?
- 5. Waiting a while before hopping on the Social Media Express (SME) ... Is to Decide ... • more than just not keeping with KM trends • others in your org may opt to ride ahead on Social Media Express, outside the firewall without you, regardless • to risk losing governance & control of some KM assets, CMS, IP etc The Fat Controller Or Not ...
- 6. Scientists & Engineers don’t seem to be using social media ? • eg Science is very broad – so network within own science disciplines • Some existing networking systems work well – why change ? • NACE – National Association for Corrosion Engineers – corrosionnetwork – email based – operating for over 11 years – much more networking than NACE LinkedIn • EngTips – web based with email alerts – prolific – overload risk • ASQ – American Society for Quality – comprehensive resource - now moving into social media – Twitter, Blogs, Communities, Forums • Elsmar Cove – Quality Community – comprehensive – does RSS • Source info from online Abstracts services eg ScienceDirect • IP issues – compete for research $’s vs collaborate in closed communities • so need ranking by publishing in “right journal” • Love their email – will use phone as well
- 7. Impractical policies & rules – risk being ignored Washing in Shanghai Contrary to sign on power pole prohibiting it hanging outside Windows
- 8. Google Etc provide social media resources outside Corporate Firewalls for employees working in increasingly pressured circumstances
- 9. “Google Wave is a product, platform, and protocol that combines aspects of e-mail, instant messaging, wikis, and blogs to allow real-time and stored collaborative messaging. “
- 10. Social Media does Sports : read in Google Reader - RSS streamed from What’s Up Wollongong Blog even lets you share this page on Facebook !
- 11. Sport Does Social Media - SMH Ad for Football Tragic who also does Social Media to do soc media on Australia’s World Cup Bid Website - posted this & got followed by @WorldCupBlog !
- 12. Waiting a while before hopping on the Social Media Express (SME) ... Is to Decide ... to risk losing governance & control of some KM assets & Records Management system & others in your org may opt to ride ahead on Social Media Express, outside the firewall without you, regardless Or Not ...
- 13. “KM Newbie - Sometimes feels like sneaking onto a lifeboat on the KM Superliner” Lifeboats on Norwegian Jewel
- 14. So do you only stick with what you know? Journals Face to Face only Email Internet Phone Calls Faxes Snail Mail Icecreams at Shanghai McDonalds
- 15. Or do you want to move outside your comfort zone? Taking Tea at Summer Palace Beijing
- 16. Social Media : Who to follow ? You can’t take all roads – how to choose ? Taking a breather from Shanghai’s Traffic
- 17. Should you follow “Brands” aka –KM gurus ? Jean Paul Gaultier - Shanghai
- 18. eg follow KM gurus via their Blogs ? But aren’t blogs bad ? - self indulgent hot air … or not … - some old “content types” now rebadging themselves as blogs eg columnists
- 19. eg follow KM gurus via their Blogs ? in KS aka Knowledge Sharing, Experts are generously sharing ….. their knowledge & insights via their blogs
- 20. KS-It’s like choosing Turkish Delight in the Egyptian Spice Bazaar, Istanbul –follow the experts !
- 21. @KerrieAnne’s fav Oz Social Media & KM Blogs • Aide-Memoire • Annecdote • Brad Hinton – Plain Speaking • ChiefTech • Column Two • Community Girl • Cory Banks – (not a blog – but good resources !) • Digital Ministry – Tim Tyler • Governance in a Networked World • Headshift Australia • Kate Lundy • Knowledge Matters • Laurel Papworth – Silkcharm • Matt Moore – (not a blog – but good resources !) • Matt’s Musings • Online Community Engagement • Step Two Designs • Yes and Space !
- 22. @KerrieAnne’s rec’d O/S Social Media & KM Blogs • Above and Beyond KM • Gurteen Knowledge • All Life is Problem Solving • Informata • A Matter of Degree • Interactive Insights • A Shift in Action • Jack Martin Leith • Bordeaux & Assoc • KM Edge • Congitive Edge • Knoco Stories • Collaboration and Content • Knowledge Board • Communities and Collaboration • Michael Sampson - Currents • Community 2.0 • Sacha Chua • Conversation Agent • Shared Spaces • Conversation Starter - Harvard • Social Media Rockstar Business Blogs • The App Gap • CP Square • The FASTForward Blog • Elusa.net • The Forrester Blog for Information & Knowledge Management Professionals • Enterprise 2.0 Blog • Future Changes – Grow Your Wiki • ValueNetworks.com • Globally Local .. Locally Global • Wikinomics • Green Chameleon
- 23. LinkedIn – like Facebook for Professionals ? Great for Connections Position Position Vacant ! Vacant ! Some good groups Popularity Position Contest Position Wanted ! Wanted ! Interaction quality varies Seems like popularity contest for some Lots of jobs ads
- 24. LinkedIn has some good groups, especially .. • Quality – ASQ related • Knowledge • Reliability Engineering – Lean • Maintenance
- 25. Seeking Wisdom - in Ancient Greece, people came to the Oracle at Delphi .... However the Oracle often seemed to speak in Riddles Delphi Greece
- 26. Twitter : Seeking “WISDOM” from 140 character messages? “Do you think Twitter will last ?” “I don’t know – I’m use it now because it connects me with Knowledge Management gurus” “Twitter will still be around … but will probably morph into something else” …. Ideas on what Twitter might become in the future
- 27. Twitter & Bulletin Boards ... “Twitter is really just a 1990’s era (pre WWW & email) Bulletin Board … with a few more bells & whistles” ..@KerrieAnne Who would have thought bulletin board quot;technologyquot; would become so popular? :) ..@Twitter_Tips
- 28. Twitter-who are you really connecting with ? Making up before the Peking Opera
- 29. Social Media - Better to play it safe ? Outside Summer Palace Beijing
- 30. @KerrieAnne’s fav Social Media & KM Tweeters Australian International • @apergl • @BarbaraFillip • @BarCampCanberra • @community20 • @chieftech • @DavidGurteen • @Chris_Gayner • @ericgrandeo • @corza • @forrester • @DeltaKnowledge • @GoCollaboration • @GeoffBrown3231 • @ideastosuccess • @johnt • @mashable • @kalsing • @panklam • @KateLundy • @SharePointWrTSF • @kdelarue • @slmader • @KerrieAnne • @snowded • @NeridaHart • @socialmedialand • @RossDawson • @socialnetandyou • @sjjoyner • @stephendale • @timwtyler • @Twitter_Tips • @unorder • @valdiskrebs • @WestPeter • @VMaryAbraham • @wikiangela • @BillIves • @Investorialist
- 31. Social Media eg Microblogging : facilitates Global Knowledge Sharing part of Life Long Learning & building personal knowledge management system at low cost
- 32. KM : Oral->Books->WWW->Web 2.0->Storytelling Did you ever hear this ? “…the Media becomes the Message” Or is it now … “We create the Media & the Messages” ?
- 33. Twitter : the bad ... too much noise
- 34. Twitter Warning Remember …. It is very easy to get distracted .. http://www.productivedreams.com/ free-twitter-bird-icon-set/ from your main aim … eg KM awareness Keep heading to your goal …
- 35. Social Media Taming : Twitter • Clone yourself with separate ID’s for different interests • @KerrieAnne (KM, PM & Social Media focus) becomes … • @SteelyQueen – QMS & Reliability • Use Twitter Apps - Tweetdeck or Seesmic • RSS feed fav Twitters’ streams into GoogleReader • can scroll’n’tag faster • Prune those you’re following regularly • Don’t immediately follow everyone, who is following you – • check their posts first, for alignment with your interests • Be careful with “favouriting” too much – • use Social Bookmarking to save “favourites” • (if you haven’t already used RSS feed streams)
- 36. Likewise QMS & Reliability : @SteelyQueen’s Fav Blogs ‘n’ Tweeters • @IndustryWeek • @ieesystem • @Fasteners • @brianbuck • @CauseMapping • @SAMIcorp • @Panchobook • @reliability • @bizmasterz • @leanexpert • @bizmanualz • @AnythingLean • @ASQ • @ForrestBreyfogl • @ASQ_Seiche • @SocMfgEng • @praxiom • @UptimeMagazine • @QualityGurus • @SixSigmaTuts • @thesro • @asqlean • The Auditguy
- 37. Project Management : @KerrieAnne’s fav social media ... • Project Management Tips • Project Management Guide • PM Think! Project Management • Reforming Project Management Thought Leadership • Leading Virtually • PM Crunch • Herding Cats • Project Team Blog • Fear No Project – Project • @pmtips Management Blog • @DaveG253 • ProjectSmart.co.uk • @GanttGuru • Effective Software Development • @VMaryAbraham • Future Changes – Grow Your Wiki • @gsanchezs • Wikis in project management • @pmskills • Project Management resources on • @thepmtweet Slideshare • @ProjectSmart • Better Projects (Craig Brown) • @meolesen • Craig W Brown’s 11 Week PM Program on Slideshare
- 38. Social Media Overload - Sometimes you can get too much of a good thing ... June 2007 deluge - breaks the drought … Lake Macquarie Newcastle
- 39. Overloaded on Social Media Express – need to capture the whole &/or tag the details? Terracotta Warriors Xian - China
- 40. RSS –Taming Social Media Overload ? ..... But isn’t RSS dead? “solves a problem for people who regularly use the web... allows you to easily stay informed by … retrieving the latest content from the sites you are interested in. You save time …. don’t need to visit each site individually. You ensure your privacy … don’t need to join each site’s email newsletter.“ .. From Dailyonetrick
- 41. Social Media Taming – using RSS • RSS - What does it do ? • Stream RSS feeds into a Reader eg Googlereader • eg Blogs, Twitter streams, Web pages • RSS - Isn’t it clunky ? • Depends – can just browse by scrolling through • Or browse & metadata when scrolling through • RSS archive - is searchable
- 43. Share great info (web pages) with your network eg via Social Bookmarking (eg www.delicious.com – not food related! ) Tourist Info Signs - Santorini
- 44. Social Bookmarking eg http://delicious.com/KerrieAnneC • Save time and resources through sharing “bookmarks” • Encourages people to tag their resources • (web pages, documents, images, etc) • With their own logical labels • to help locate them and other useful resources in future. • aids classification, search and retrieval of information. • Share these tags with the wider audience • collaboration tool
- 46. Social Media = even find’n’share Powerpoints Try the Slideshare Tour
- 47. Seeking Social Media Benefits : warning : can be too easy to be distracted Heading for Sphinx & Pyramids - and it’s busy Ramadan Festival in Cairo
- 48. Seeking Social Media Benefits : Unexpected distractions can keep coming Still trying to get to the Pyramids – trying to escape Cairo traffic
- 49. Seeking Social Media Benefits : Persist - it’s worthwhile Finally - the Pyramids by Camel – Cairo left in the distance
- 50. Tame distractions – reach your KM goals - personal growth & learn more than you expected ! Achieving Something Undreamt of -Walking On the Great Wall Of China Near Beijing