In FY2020 Quarter 1, national Single-Piece First-Class Mail® Two-Day performance was 91.9 percent on time and national Three-To-Five Day performance was 78.2 percent on time. The Two-Day performance score was 2.4 points higher than the same period last year.
People also ask
What is the success rate of USPS mail delivery?
First-Class Mail products have service standards ranging from one to five days and a target of 95.25-96.8 percent delivered on-time.
Is Postal Service declining?
After reaching a peak of around 213 billion units in 2006, the U.S. Postal Services (USPS) has experienced a year-on-year decline in mail volume every year since. In 2024, the volume of mail delivered by the USPS dropped to just 112.5 billion units.
Mar 24, 2025
What is the satisfaction rate of the USPS?
USPS sees lower customer satisfaction scores
USPS saw its composite customer experience score drop from 72.40% in FY 2020 to 68.15% in FY 2021. The agency set 76.90% as its customer satisfaction score goal for FY 2021.
Jan 29, 2024 · First-Class Mail: 84.0 percent of First-Class Mail delivered on time against the USPS service standard, a decrease of 1.9 percentage points from ...
Special Services measures those services purchased in addition to the required postage such as Registered Mail™, Certified Mail®, USPS Tracking™, and Signature ...
Presort First-Class™ Parcels were categorized as a competitive product as of October 3, 2011, and are no longer included in Presort First-Class Mail® scores.
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The following table was submitted by the USPS to the PRC as part of the 2022 annual compliance report. It shows on-time performance for Market-Dominant mail ...
USPS Mailing Services team provides strategic incentives, offering various benefits and advantages to businesses and individuals. New! Mail Incentives | ...
The Postal Service measures on-time delivery of mail from collection to delivery to report on its performance. ... Data source: USPS Service Performance Dashboard.
Postal Facts - U.S. Postal Service. USPS - Postal Facts. A decade. of facts & figures. United States Postal Service - March 14, 2024. 2024, 2023, 2022, 2021 ...
Mar 24, 2025 · US Postal Service - total delivery routes 2004-2016 · United States ... statistics/320234/mail-volume-of-the-usps/. USPS. "United States ...
... performance information by hovering over data points. When hovering over an ... USPS service performance results for USPS Marketing Mail. USPS service ...