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Josie's Story: A Mother's Inspiring Crusade to Make Medical Care Safe Hardcover – September 8, 2009

4.6 4.6 out of 5 stars 366 ratings

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Ninety-eight thousand people die every year from medical errors, making it a leading cause of death in the United States, but the subject has long been taboo. All that changed with Josie. Sorrel King’s eighteen-month-old daughter was badly burned by a faulty water heater in the family’s new home, but was taken to the world-renowned Johns Hopkins Hospital, where she made a remarkable recovery. But as she was preparing to leave, the hospital’s system of communication broke down and Josie was given a fatal shot of methadone, sending her into cardiac arrest. Within forty-eight hours, the King family went from planning a homecoming to planning a funeral. Dizzy with grief and close to ending her marriage, Sorrel slowly pulled herself and her life back together. Accepting Hopkins’ settlement, she and her husband established the Josie King Foundation. They began to implement basic programs in hospitals emphasizing communication between patients, family, and medical staff—practices which can now be found in hospitals around the country. The account of one woman’s unlikely path from full-time mom to nationally renowned patient advocate, Josie’s Story is the inspirational chronicle of how a mother—and her unforgettable daughter—are transforming the face of American medicine.
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From Publishers Weekly

In 2001, the six-member King family had just relocated to a new home in Baltimore when tragedy struck: 17-month-old Josie, wandering unsupervised, turned on a hot water tap and was badly scalded. Rushed to Johns Hopkins hospital, Josie spent 17 days in recovery and was scheduled to be released, but sudden cardiac arrest killed her before she made it out. The hospital admitted their mistake: improper hydration and a mistakenly administered dose of prescription painkiller methadone. Even more shocking, the Kings learned that theirs was not a unique tragedy; in the U.S., somewhere between 44,000 and 98,000 people die every year from medical errors. Using their $1.5 million settlement, the Kings founded an advocacy group, the Josie King Foundation, which, in partnership Johns Hopkins, spearheads a national drive for patient safety programs. This painful but inspiring memoir is a compelling drama of family grief amid the dysfunctional U.S. health care system, buttressed by a 20-page resource guide for patients, families and health-care providers.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Review


“Sorrel King is a heroic figure in the healthcare movement. Josie's story and Sorrel's determination are making care safer for millions of patients. At its core, this is a powerful and immensely moving love story.”—Charles Kenney, Quality and Safety Consultant to Blue Cross Blue Shield of Massachusetts

“Josie’s story has served as a beacon for me and thousands of other healthcare professionals.”—Dr. Louise Liang, former Senior Vice President, Quality and Clinical Systems Support, Kaiser Permanente

“Sorrell’s story . . . teaches us that listening is as important as doing, reminding us that our learning is a journey, and that our true teachers sit in front of us in hospital beds and on exam tables each day.”—Dr. David Shulkin, President and CEO, Beth Israel Medical Center, NY

“I am confident that Sorrel has saved countless lives by sharing her story and challenging physicians and administrators to critically examine how they provide care. She made a difference for our children’s hospital and we are forever grateful.”—Craig Cordola, CEO, Children's Memorial Hermann Hospital of Houston, TX

Product details

  • Publisher ‏ : ‎ Atlantic Monthly Press; 1st edition (September 8, 2009)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 208 pages
  • ISBN-10 ‏ : ‎ 0802119204
  • ISBN-13 ‏ : ‎ 978-0802119209
  • Item Weight ‏ : ‎ 15.5 ounces
  • Dimensions ‏ : ‎ 5.75 x 0.75 x 8.25 inches
  • Customer Reviews:
    4.6 4.6 out of 5 stars 366 ratings

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Customer reviews

4.6 out of 5 stars
4.6 out of 5
366 global ratings
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3 Stars
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My reviewed keeps being denied and I don’t understand why. I received a used book when the book was advertised a new.
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Top reviews from the United States

Reviewed in the United States on November 8, 2023
As a Advanced Practice Registered Nurse Student this book was eye opening. As a nurse I have witnessed medical errors occur and lack of processes in place to prevent. Wonderful read for any individual in the healthcare field.
Reviewed in the United States on August 24, 2015
Book was required for a nursing class. It was so moving, I had it read within two days. Amazing story. Amazing family. Sorrel King has a great ability to transform her family's tragedy into an industry-changing situation. I hope to always have Josie in my mind as I move through my nursing career.
I am in a concurrent nursing program (pursuing Bachelor's degree in nursing at a 4-year university at the same time as going to a community college for my associates degree in nursing and nursing license). This was for a class at the 4-year university. At orientation for the community college (going into our second year), I told not only my class (second-year nursing students) about the book, but also the entire first-year class. Told them all that even with the huge amount of required reading, they MUST fit this book in either somewhere during the semester or at least put it on the top of the reading list when we get to our winter break.
An absolute must-read for anyone in any area of the healthcare industry.
4 people found this helpful
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Reviewed in the United States on October 13, 2021
Every new nurse should read this book immediately after passing their state boards/before starting your first new job as a nurse.
One person found this helpful
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Reviewed in the United States on January 19, 2024
I was recommended to read this as a nursing student. It was a good read in the sense of understanding the patients/ families perspective and seeing how healthcare was changed due to this case. It shows how families can be in the dark and scared of the unknown and really emphasizes the important of being a patient advocate.
This book is a lot of the mother’s perspective (as it is her story).

But the book came in one piece!
Reviewed in the United States on November 14, 2013
As a retired health care administrator in the very high risk area of Surgical Services, I understand the risk management complexities. Out of this horrific senseless medical error, good work comes out of this to teach the medical profession about the series of events that lead to this child's needless death. A sense of hope is woven into this author's writing, by how she developed her mission to teach by this experienced tragedy. A well written account to feel not only emotional anguish, but a sense of valued hope.
Karen Van Dyke
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Reviewed in the United States on June 5, 2014
Sorrel King has managed to take her precious daughters hospital death and turn it into a movement to reform hospital safety procedures. She is profoundly respectful of the intensity and difficulty of the jobs of medical staff, and when telling her story, she is not blaming or excoriating, but rather working towards solutions. As a nursing student I was assigned this book as part of a group project about safety in a hospital, and it made a huge impact on me.
One person found this helpful
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Reviewed in the United States on March 22, 2016
Powerful and lovely. I can't imagine the pain of losing a child but am profoundly grateful for your work and your heart. Our patients and family members can rest a bit easier because of you and your fight. I am so deeply sorry for you and your family's loss. May God fill your lives with love and many blessings.
Reviewed in the United States on April 19, 2022
My reviewed keeps being denied and I don’t understand why. I received a used book when the book was advertised a new.
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3.0 out of 5 stars Received a used book
Reviewed in the United States on April 19, 2022
My reviewed keeps being denied and I don’t understand why. I received a used book when the book was advertised a new.
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Top reviews from other countries

Kay
5.0 out of 5 stars Five Stars
Reviewed in the United Kingdom on December 4, 2014
Incredibly moving, made me reflect and reconsider how I connect with and listen to patient stories