CenturyLink - Worst ISP that has ever and could ever exist.

I switched to Starlink and get a consistent 130Mbps and it costs $99 a month. SWITCH TO STARLINK if you are rural.

They are constantly improving it. It started at 45Mbps and all of a sudden it tripled.

Fully agree. They don’t even want to provide Internet, the want their new version of Quantum & Lumen to be sought after for providing the services FOR the internet service companies. They can’t even do run internet correctly, but they want to provide it for other providers...wtf!?

I pay for 25Mbps... I might get 2.3 on a good day.

The most inconsistent ISP ever! I am pretty confident their network technicians don’t even have Comp TIA A+ certifications...

which is pre-school tech. LOL

Simply the f$&@ing worst ISP ever!

Definitely NO accountability for the lack of competency when change orders are made or service is ordered. When a person's income relies on service reliability I would definitely NEVER recommend this ISP if you have other options.

On my job if I delivered as Centurylink does I would definitely NOT have any respect not to mention a position!!!

Shame on you all that make the decisions related to service and customer relations!!! By FAR the worst service provider in all arenas!!

I agree and they lie about the service they provide

agreed. This company needs to be burned down

I have had CL Internet for almost 3 years now, my hair has gone gray, blood pressure has skyrocketed, etc. This company is THE WORST INTERNET PROVIDER.....EVER!

They tell me they can boost my speed at an additional cost.

Why would I want faster, UNRELIABLE service?

I work from home, but after losing out on a $40k bid, because I couldn't upload a file, I am leaving this POS company. If you need internet, DON'T USE CENTURY LINK, they are using last century technology!

I have had nothing but bad from them for the past 6 months.... first, lightning hit near my house....

fried the modem and everything connected to it.... you would think they would offer to replace my TV... but no all they did was replace their router and cable box.

We initially came in on a deal, and when the prices went up we requested they drop the cable TV but keep the Internet... they promised a drop in price and more discounts if we do auto pay....

I told them I would do autopay when I see my bill come down... has not happened yet. Not only that but every time we call they say well pay for it this month and we will discount next month if you do auto pay.

I told THEM I do not trust them to bill correctly and they will not have access to my account until they give me a correct bill.

They would not change the rates so we asked them to drop it down to internet only whereupon we were transferred to the "retention" department who proceeded to tell us what a "deal" we were getting and would not offer any discounts. The "deal" was $40 per month more than we were previously being charged.

We told them to drop us to Internet only and stop trying to suck us in by lying to us. Some retention.

We have zero choice for internet so we're stuck with Centurylink. We call customer service when it drops out of existence and we're told our area (Umatilla Or) is due for an upgrade which may happen someday. Thanks for nothing Centurylink.

Worst provider ive ever had. They lie about strength its slow as ***. Cant stream

Centurylink is THE worst product, by THE worst company I have ever dealt with in 44 years.

You think that's bad? I had once paid $45 a month for 1 Mbps speed. Be happy that's all you paid.

Not only is the service complete *** as others have posted, but they are completely useless as a company. I had two lines in my house with DSL connected to one.

I wanted to turn off the line with DSL but move the service to the other house line. I called and begged them to plan this so I wouldn't lose my lovely 3Mbps service because I work from home. We got a special project manager involved to make sure it was done right. The day came, service got dropped of course and when I tired to get it re-established they told me the capacity was instantly consumed so all they could give me was dial up.

If there is a worse provider and or company out there in the world I would be shocked.

Oh, the kicker was when all was said and done and 4 weeks later I finally got re-established, I get a call from a customer sat lady asking to talk about the situation. I asked her to read all the comments made in the file during the process and then call me.

She told me she didn't have access to the information. Brilliant!

I agree with you. This being my 3rd year with century link, they still provide *** service even with the upgrades that i have purchased from them.

I paid extra to have 40ms Latency. But guess what? Nah its more like 300ms, A little word of advice to anyone who sees this dont trust this provider dont give into their sales. They are just *** you its ridiculous.

Yes before you ask i have tried to call up there and see whats going on and they say that theres nothing they could do. maybe its just how many people u have on your net. I live by myself with a laptop only connected to the internet, the internet can barely handle netflix.

Im done writing about this poor excuse of a provider. Thanks for reading

i had the very same issue. I spent many hours with customer support and the local store.

had a Century Link tech come out and he said everything is fine even though when trying to ping you get timeouts.

basically told me "TS" then asked me if I wanted to switch more of my businesses over to them. I thought "WTF" why would you ask that when I just told you I have to switch to a different ISP because you latency causes my POS to time out which means no sales can be processed.