The examples I will be sharing with you here rely heavily on direct
mail, but please know upfront that they can easily be adapted for
use on the Internet, with email, to generate a steady stream of
high quality leads for inbound or outbound telemarketers, and other
sales and marketing vehicles.
We're going to working together on extremely "real"
and practical concepts. I'm here to make you money!
There are a couple of things I want you to know about me before
we get rolling. One is, since you're in this course, it's
a good bet that you take a lot of courses and attend a lot of seminars.
At many seminars and courses, what you encounter is what I call
the "pretend experts" - the folks that sell only in their memories,
run businesses only in their nightmares and, now, traverse the globe
telling people how to do what they've never done (it's a whole lot
easier to write a book than it is to do it) -- or that they did
so long ago that it just no longer matters.
Most of my life is like yours:
- Working in the real world dealing with customers and clients
who eat their young every Monday morning
- Dealing with real sales and marketing problems
-
Everything we will talk about here is reality-based, not theory-based.
Are You An "Advertising Victim?"
I have two "hate lists" for you that pretty much summarize where
we're going to go in this course. If you run a business and
you sign your name on the dotted line on all the checks, then one
of the key things on your list of things that you hate should be
being what I call "an advertising victim."
And when I say that, you should get a mental picture. That's
when you get the big black check book out and you sign one of those
checks for some kind of advertising expense and you hand it to some
kind of advertising sales person, and you have no earthly idea whether
you made a good decision, bad decision, when you'll know, how you'll
know, or if you'll know.
I detest that kind of uncertainty when I spend my money.
I bet you do too. I'm going to show you how to eliminate it,
how to make every dollar you spend promoting your business trackable,
accountable, measurable, and come back to you quickly in multiples.
End "Cold Call Prospecting" Forever!
If you sell for a living, number one on your hate list should
be cold call prospecting, grunt work. My friend, Zig Ziglar,
would call that "warm approaching."
I just don't see anything warm, friendly, fuzzy, happy, or pleasant
about the process of trying to talk to people who at least emotionally,
if not physically, are backing away from you as fast as you are
moving towards them.
I grew up in the Midwest where we have coal mining, and, to me,
cold prospecting is like coal mining. It's dirty, filthy,
ugly, smelly, sweaty work - and best left to people who are minimum
wage with brawn, not maximum wage with brain.
So, regardless of what you have done before this course, as a result
of what we do together here, you should never cold prospect again
as long as you live. I'm going to show you how to eliminate
it from your existence and change the way you attract your customers
or clients.
One quick story to set the stage for where we're going to go,
then we'll roll up our sleeves and get to work. The story
gets us acquainted and sets our direction.
A Valuable Lesson To Learn . . .
Several July's ago, I'm home alone. It's a weekday afternoon.
Everybody's out of the house. I've got the house to myself, and
I'm at the kitchen counter with a pitcher of iced tea.
I've got a client on the speaker phone and I'm intensely involved
in a conversation with him, when someone uninvited, unexpected,
and, in fact, unknown to me begins to ring the doorbell and bang
on the front doors of my house with earthquake intensity.
You work for a real living. You're not home during the day.
But if you stop and think about it, the options of who can be at
your home on a weekday afternoon, uninvited, banging on the door,
is pretty slim. It's got to be a "pest" of some kind.
I did what you do with pests. I ignored it -- confident that
if sufficiently ignored, it would go away. It didn't.
I'm ignoring him, continuing my conversation. He's ringing
and banging, ringing and banging, ringing and banging.
After ignoring him for a sufficient length of time, he gives up
and leaves -- ever so briefly. He goes around to the rear
of my property. He climbs over an eight-and-a-half foot high
masonry wall with shards of glass embedded on the top to discourage
that method of entry, comes down past the cactuses, the shrubs,
the pool, and the spa, and he's now on the patio deck immediately
behind me.
He can see my back to him through the panes of glass on the doors
on which he is now banging with incredible violence. This
is by far the most annoying pest ever - but I'm the most stubborn
guy ever - so I keep my back to him and raise my voice to carry
on my conversation. We have the contest of wills that seems
to last an eternity. Finally, he wins. I can't handle
it anymore.
I turn around to deal with the most annoying pest ever.
It turns out the reason he's there is that my entire back yard is
in flames!
We set a record that year, fifteen straight 120-degree days, and
everything is very dry -- brittle. My guess is some imbecile
driving through the community flicked a cigarette butt into orbit
and it picked my yard to land, but I'll never know.
I'm not kidding - literally everything but the water in the pool
is on fire. And this good Samaritan, who thinks I'm an idiot
(which is arguable by now) is there trying to save my house.
Now here's what's instructive about this from a sales and marketing
perspective. Here's what's useful. At that precise moment
of time he went from being the most annoying pest to the most welcome
guest ever to visit the Kennedy household in fifteen years because
he was there with just the right message at just the right moment
in time. In this case, "Call 911, stupid, I'll work the hose."
Are You A "Welcome Guest?"
Now, the reason it's instructive is because know it or not, acknowledge
it or not, like hearing it or not, the vast majority of the time
that you try to communicate with your marketplace, your present,
past, or future prospects, clients, or customers, you're categorized
as a pest, not as the most welcome guest of the day, week, month,
or year.
I'm here to tell you that if you discover how to change that (I
call it addressing the first square on the sales and marketing game
board), and you change it, you automatically change everything else
too.
Everything else suddenly gets easy if you become what we call
a "Welcome Guest Marketer."
I'm going to give you two quick examples to show you how this
idea will make you money - tons of money.
I
want to make tons of money