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Counterpath's SIP based audio conferencing solution for business
Well sorry folks for skipping a day, what can I say.. sometimes 24 hours just isn't enough.
So this week Counterpath released a new audio conferencing solution called Quick Conference (QC). The Counterpath Eyebeam softphones have always been our softphone of choice with Asterisk and QC works just as well. Conferencing isn't anything new to Asterisk and for a company with mild conferencing requirements, having control via handset over conference calls is typically all one needs. But demand for conferencing is growing and as more businesses require this feature, they not only want more flexibility over conferences but want something that's easy for everyone to use.
I really like the functionality of QC which includes web based and remote management of conferences, plus a standard calendar scheduling format for export into clients like Outlook.
"Quick Conference can be integrated with any PBX through SIP trunking or a SIP/TDM gateway and offers a range of security features to ensure the privacy and integrity of a conference call. QC can also be deployed as a managed hosted service, residing both inside and outside the enterprise network." More info here.
The thing with QC, and for that matter all other feature based apps that work with Asterisk is that it's just another bolt on to your PBX. It is easy to get carried away and start using multiple bolt ons with Asterisk but at some point there's a limit. I believe it's unreasonable to think that a normal user should be asked to use any more than 1-2 computer based telephony applications. The idea is to unify communications, not add to an already growing set of business applications.
Overall, QC is nice, sleek, and easy to use. For a larger businesses that does lots of conferencing, users would welcome an application like this regardless of it being something else to learn... because it gives them control otherwise reserved for more expensive conferencing systems from the proprietary guys.
Picture of QC integration with Bria.
Picture of the QC Web management interface.
So this week Counterpath released a new audio conferencing solution called Quick Conference (QC). The Counterpath Eyebeam softphones have always been our softphone of choice with Asterisk and QC works just as well. Conferencing isn't anything new to Asterisk and for a company with mild conferencing requirements, having control via handset over conference calls is typically all one needs. But demand for conferencing is growing and as more businesses require this feature, they not only want more flexibility over conferences but want something that's easy for everyone to use.
I really like the functionality of QC which includes web based and remote management of conferences, plus a standard calendar scheduling format for export into clients like Outlook.
"Quick Conference can be integrated with any PBX through SIP trunking or a SIP/TDM gateway and offers a range of security features to ensure the privacy and integrity of a conference call. QC can also be deployed as a managed hosted service, residing both inside and outside the enterprise network." More info here.
The thing with QC, and for that matter all other feature based apps that work with Asterisk is that it's just another bolt on to your PBX. It is easy to get carried away and start using multiple bolt ons with Asterisk but at some point there's a limit. I believe it's unreasonable to think that a normal user should be asked to use any more than 1-2 computer based telephony applications. The idea is to unify communications, not add to an already growing set of business applications.
Overall, QC is nice, sleek, and easy to use. For a larger businesses that does lots of conferencing, users would welcome an application like this regardless of it being something else to learn... because it gives them control otherwise reserved for more expensive conferencing systems from the proprietary guys.
Picture of QC integration with Bria.
Picture of the QC Web management interface.
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