Facebook Disabled

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Apparently, actually using Facebook's Gmail search feature, and inviting a slew of people gets you banned. Somehow, the clicking of a single button doesn't seem like "persistent misuse" [according to email from Facebook]. I guess that's a difference of opinion.

Usability 101 Tip for Facebook - If you're going to let me find people via your Gmail search tool, then don't ban me if I actually go about adding them. At least state the maximum amount of people that can be added at a time, or restrict # of results. Thanks.

What's funny is that Linkedin.com has the same type of functionality, yet actually works as expected, allowing you to invite (all) those whom you have emailed before.

Comments

	danofames says: nice. it was perplexing to get the email notification of the request, then not see it in facebook. I'll gladly be your friend, when facebook decides you're not a threat :) Posted 15 months ago. ( permalink )
	Oльга + Haфaн says: Dan: Yeah, classic case of poor interaction design, aka "building it, without testing it." The auto-ban was instantaneous, so even the error message is incorrect, about an "administrator" having taken action. Obviously, just a poorly documented, arbitrary cut-off point. Posted 15 months ago. ( permalink )
	Michael_Montgomery says: Um, yeah. What he said. (Glad I looked through 20 pages of Nathan Smiths, for naught.) Let us know when it's fixed, I guess. Mike Montgomery Posted 15 months ago. ( permalink )
	Chris.Pallé says: Wow. That's interesting. The explanation is off, that is true... I uploaded a bunch of contacts too, but one has to wonder, Nathan... just how many people did you try to stinkin upload??!?! Posted 15 months ago. ( permalink )
	Natalie Jost says: You know I did the Gmail add thing too - I must have fallen under the limit! Crazy stuff. Posted 15 months ago. ( permalink )
	Shawn Grimes says: Well that explains why I can't complete your request to add me as a friend via facebook. That is pretty silly and not very user friendly at all. :-/ Posted 15 months ago. ( permalink )
	ara_p says: That's a good case of "teh suck" in action. Posted 15 months ago. ( permalink )
	bccarlso says: Another reason I'm glad I don't have a Facebook account. :D Posted 15 months ago. ( permalink )
	Keegan Jones says: Yeah man, I was wondering why I couldn't accept your friend request. Posted 15 months ago. ( permalink )
	Oльга + Haфaн says: @Chris.Pallé - I had been cutting and pasting into a text file all the email addresses that Facebook's Gmail search found (since I distrust browser sessions). For all those I was adding, they actually use Facebook, and I've had email conversations with each person (wasn't adding total strangers). I was adding quite a few people (100-ish), but this is the first time I've ever attempted to use that utility. I assumed (incorrectly) if their tool found well over that many, it'd be safe to add some (not all) of those it returned. Classic example of building functionality that cannot actually be handled by the system, but not documenting that anywhere. Confusing to end-user. It made me think I could add everyone with one fell swoop. I guess not. Posted 15 months ago. ( permalink )
	nateklaiber says: Ha, well this removes some confusion. I thought your request was just hidden in the depths of the interface. I actually searched for a few minutes. Thats pretty lame. Posted 15 months ago. ( permalink )
	Oльга + Haфaн says: Good news - My account has been re-activated. I received the following generic cut-and-paste email from two Facebook representatives. Note how descriptive it is, regarding why I was banned (read: they don't even know)... - - - - - - - - - - Hi Nathan, Your account was disabled because you took repeated actions that could be construed as spam. The web address that you included in your message on the Friend Finder was read as spam. If you choose to use this tool in the future, please remove such addresses. After reviewing your situation, we have reconfirmed your account and you should now be able to access it again. Please do not send or post any more form messages. Further violations of our Terms will result in the termination of your account. Finally, please be aware that when a warning message appears on your homepage, it will generally be displayed for 24 hours. It can be displayed for longer, however, if you continue performing these abusive actions. We appreciate your cooperation going forward. Thanks, [First Name] Customer Support Representative Facebook Posted 15 months ago. ( permalink )
	Amourelwa7sh says: Hi Nathan, I have the same problem,my account got disabled and i wasnt even using it when it got disabled,i was travelling for around 4 days and when i came back i found it disabled!! How fast did you get it back?? Did you lose any information?? What did you write for them,as i wrote 3 mails now and still i didnt recieve anything from them yet??! P.S Its the first time i get banned,and i didnt get any warnings!! Posted 12 months ago. ( permalink )

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danofames says:

Oльга + Haфaн says:

Michael_Montgomery says:

Chris.Pallé says:

Natalie Jost says:

Shawn Grimes says:

ara_p says:

bccarlso says:

Keegan Jones says:

Oльга + Haфaн says:

nateklaiber says:

Oльга + Haфaн says:

Amourelwa7sh says:

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