[Mac] the application firefox-bin has unexpectedly quit
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[Mac] the application firefox-bin has unexpectedly quit
I'm trying to get Firefox installed on my wife's max os x. I downloaded ff 2.0.0.11 and tried to install it. However, once it's in the applications menu and I try to start firefox, it won't load and all I get is an error message that reads "the application firefox-bin has unexpectedly quit". I click ok and that's it. Nothing else. It's like it's not installed or just not working at all.
I've searched the forums and google and this phrase comes up a couple of times but I don't see a solution anywhere. help?
I've searched the forums and google and this phrase comes up a couple of times but I don't see a solution anywhere. help?
- dickvl
- Posts: 54145
- Joined: July 18th, 2005, 3:25 am
Make sure that you install Firefox properly:
http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X
http://support.mozilla.com/kb/Installing+Firefox+on+Mac
More about troubleshooting:
Standard Diagnostic (MozillaZine KB)
Basic Troubleshooting (SUMO)
http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X
http://support.mozilla.com/kb/Installing+Firefox+on+Mac
More about troubleshooting:
Standard Diagnostic (MozillaZine KB)
Basic Troubleshooting (SUMO)
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safe mode frozen also
dickvl wrote:Make sure that you install Firefox properly:
http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X
http://support.mozilla.com/kb/Installing+Firefox+on+Mac
More about troubleshooting:
Standard Diagnostic (MozillaZine KB)
Basic Troubleshooting (SUMO)
Thanks for those sites, but they didn't help. It is installed correctly (I went back and did it again to be sure). It still didn't work so I followed the directions to open the terminal and start ff in safe mode. The box opens to disable the add-ons, etc and continue in safe mode. However, I can't click on anything in that box. Everything is gray and nothing works. Terminal seems frozen and if I close it, the safe-mode box disappears and I'm back to the same problem.
- dickvl
- Posts: 54145
- Joined: July 18th, 2005, 3:25 am
Maybe you need to do this: http://docs.info.apple.com/article.html?artnum=106712
repair disk permissions: Applications > Utilities > Disk Utilities
repair disk permissions: Applications > Utilities > Disk Utilities
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dickvl wrote:Maybe you need to do this: http://docs.info.apple.com/article.html?artnum=106712
repair disk permissions: Applications > Utilities > Disk Utilities
I really do appreciate your help so far. I ran the disk utilities to repair permissions. I reinstalled ff after that and tried to open it in safe mode. Same thing...it freezes and won't let me open ff. Tried once more to open it normally and of course that didn't work either.
So, with all you've shown me it's still not working. I just don't get it. Thanks. Any other thoughts?
- Egidio
- Posts: 2220
- Joined: October 19th, 2007, 5:58 am
- Location: Just a Mac user in Austin, TX
- Contact:
I'm afraid the problem seems to be beyond FF. You say that even Terminal freezes. What about other applications? Are they working well? What Mac OS are you using?
If you have the original installation disk, I'd suggest you start your Mac from the original disk. Once it starts, then run Disk Utility, but this time do "Verify Disk."
If you have the original installation disk, I'd suggest you start your Mac from the original disk. Once it starts, then run Disk Utility, but this time do "Verify Disk."
Egídio
Mac OS X [10.6.4]
Mac OS X [10.6.4]
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Egidio wrote:I'm afraid the problem seems to be beyond FF. You say that even Terminal freezes. What about other applications? Are they working well? What Mac OS are you using?
If you have the original installation disk, I'd suggest you start your Mac from the original disk. Once it starts, then run Disk Utility, but this time do "Verify Disk."
Well, I think it's even deeper. I tried the disk and verified, repaired, etc. Nothing worked.
It all started a while back when she tried to download an add-on for ff called Smart Bookmarks Bar (https://addons.mozilla.org/en-US/firefox/addon/4072). After that ff wouldn't reboot. It's been this way ever sense.
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RobertJ wrote:Go to
"/Users/<user_acct>/Library/Application Support/Firefox"
and remove Firefox folder (put it somewhere). Then restart FF and see what happens.
Holy Crap! That worked! Thank you so much!
I had previously gone through and deleted anything I could find related to ff but I guess I never found that folder in application support. I just deleted it and tried ff again. It rebuilt a profile and ran like it's the first time!
My wife is so proud of me. I hope she never sees this board!
Seriously, thanks everyone.
- RobertJ
- Moderator
- Posts: 10880
- Joined: October 15th, 2003, 7:40 pm
- Location: Chicago IL/Oconomowoc WI
If she had a lot of bookmarks check this out
http://kb.mozillazine.org/Transferring_data_to_a_new_profile
http://kb.mozillazine.org/Transferring_data_to_a_new_profile
FF 92.0 - TB 78.13 - Mac OSX 10.13.6
- Egidio
- Posts: 2220
- Joined: October 19th, 2007, 5:58 am
- Location: Just a Mac user in Austin, TX
- Contact:
orangejack wrote:
Holy Crap! That worked! Thank you so much!
I had previously gone through and deleted anything I could find related to ff but I guess I never found that folder in application support. I just deleted it and tried ff again. It rebuilt a profile and ran like it's the first time!
That's right. By moving that FF folder, you basically forced FF to create a brand new profile. So, something in the old profile was damaged. Maybe it was an extension or theme or something else. For future reference, if you want a back-up of your FF settings, bookmarks, etc., that is the folder to copy (~/Library/Application Support/Firefox).
Egídio
Mac OS X [10.6.4]
Mac OS X [10.6.4]
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Firefox-bin quit message when using Facebook
I've read through some suggested ways of solving the problem of the firefox-bin has quit message that causes Firefox to close. None of the suggestions have worked to get my browser back working correctly.
I am using Mac OSX and have Firefox 2.0.0.14 installed.
I can't think of anything that I have done to cause this to suddenly start happening but if anyone has any suggestions of how to correct it that would be appreciated!
I have already tried re-installing FF
I am using Mac OSX and have Firefox 2.0.0.14 installed.
I can't think of anything that I have done to cause this to suddenly start happening but if anyone has any suggestions of how to correct it that would be appreciated!
I have already tried re-installing FF
- Egidio
- Posts: 2220
- Joined: October 19th, 2007, 5:58 am
- Location: Just a Mac user in Austin, TX
- Contact:
Re: Firefox-bin quit message when using Facebook
thehamster wrote:I have already tried re-installing FF
Did you also try RobertJ's suggestion regarding the Firefox folder inside your user Library/Application Support?
.
Egídio
Mac OS X [10.6.4]
Mac OS X [10.6.4]
- RobertJ
- Moderator
- Posts: 10880
- Joined: October 15th, 2003, 7:40 pm
- Location: Chicago IL/Oconomowoc WI
Forgive me if I'm redundant, with FF not running go to
"/Users/<user_acct>/Library/Application Support/Firefox"
and remove Firefox folder (put it somewhere).
Also remove
"/Users/<user_acct>/Library/Preferences/org.mozilla.firefox.plist" (put it somewhere).
Last trash
"/Users/<user_acct>/Library/Caches/Firefox"
Restart FF and see what happens.
If that doesn't work use your OS CD and boot from it. Then launch Disk Utility.app and Repair Disk Permissions and Verify (NOT FIX) Disk. I've seen your symptoms with disk permission and directory issues.
.
"/Users/<user_acct>/Library/Application Support/Firefox"
and remove Firefox folder (put it somewhere).
Also remove
"/Users/<user_acct>/Library/Preferences/org.mozilla.firefox.plist" (put it somewhere).
Last trash
"/Users/<user_acct>/Library/Caches/Firefox"
Restart FF and see what happens.
If that doesn't work use your OS CD and boot from it. Then launch Disk Utility.app and Repair Disk Permissions and Verify (NOT FIX) Disk. I've seen your symptoms with disk permission and directory issues.
.
FF 92.0 - TB 78.13 - Mac OSX 10.13.6