2015 Las Cruces Utilities Marketing Survey
We are conducting a survey to evaluate Las Cruces Utilities marketing campaign. This survey should take about 5 minutes. Please take this survey only one time. We appreciate you taking the time to respond to this survey. Your information is valuable.
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Can we please have your zip code? *
What is your preferred speaking language? *
On average how many gallons of water do you use in a month? *
In the past year have you experienced discolored water from your tap?   *
If you answer "No", please skip next two questions.
If you answered yes, did you report the discolored water?  
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If you reported your discolored water, who did you contact
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Do you need to call anyone before you dig in your yard? *
If you answer "No", skip next question
If you answered yes, why is it important to call before you dig in your yard?
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What number do you call before you dig in your yard? *
How often do you actually use the grappler service  in a year? *
Did you know that Utilities Solid Waste now offers a smaller 64 gallon trash container at a $2.00 lower cost per month ?   *
How do you recycle at home? *
If you called to report a problem with your Utilities, who did you call? *
Do you compare the water/gas meter reading on your bill with your meter? *
Do you receive your Utilities bill through email? *
If you answer yes please skip next question.
If you answered no, why?
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Do you pay your Utilities bill on-line, through on-line banking or phone?   *
If you answer "Yes", please skip next question.
If you answered no, why not?
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Are there any specific comments that you would like for Utilities to address? Please elaborate.
Could we please have your household annual income range?
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